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adrianhoward

4,269 karma · joined March 6, 2010

Drinks less coffee than people expect. Enjoys helping solve problems in the messy cross-disciplinary spaces where strategy, research, & delivery overlap. Does 1-1 coaching with senior practitioners & leaders in my old age. Still builds stuff.

Blog: <https://adrianhoward.com> | Work: <https://quietstars.com/coaching/>

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adrianhoward··on Ask HN: How do you get paid for remote freelance work?
In my experience as a UK citizen, is that the bar for sorting out a US bank account for a non-US citizen running a non-US registered company is non-trivial. Especially if you're not physically in the US. It's a process that can take several months of tedious running around with forms and no guarantees of a result at the end of it. If others experiences have been different and easy — I'd love the details ;-)

I've also found that US companies expect US bank accounts to be associated with US companies/individuals, so their standard forms are also setup that way to expect SSNs, etc.

For me, running a non-US business, international bank transfers, credit card payments (I've been… surprised… how large some CC payments have been) and PayPal (very much not ideal I agree) have been much simpler.

adrianhoward··on Ask HN: How do you get paid for remote freelance work?
I'm based in the UK, with some clients in the US and EU. I always offer direct bank transfer (to UK bank account), credit card and PayPal as payment options.

In the UK/EU everything is a direct bank transfer.

From the US — despite offering the wire transfer details — the majority of payments I've received are CC, PayPal and (ugh) cheque. Apparently it causes them less hassle that arranging a wire transfer with their accounts department. As ever YMMV.

adrianhoward··on Affinity Designer – Illustrator alternative
"I wonder how this compares to Sketch?"

Sketch is focussed on UI designers. Affinity is focussed on illustrators. Different markets, with some overlap. In many ways, within the Adobe suite, Sketch is closer to Fireworks than Illustrator.

I think part of the reason you're seeing a bit of an explosion in apps, in addition to the general digruntled-ness with Adobe, is that Illustrator is one of those apps that is serving many different markets — not all of them well.

adrianhoward··on Just how much is that 2% really worth?
"I know you're not being serious about the bank thing, but I just want to say, if you're a programmer and you love what you do, and you're good enough to be choosy, don't work for anyone (especially banks!) whose main job is not software. "

I'd disagree with that. Some of the most entertaining bits of work I've ever done were for companies whose main job wasn't software.

The problem isn't companies who aren't focussed on software. The problem is companies that don't value the great things that software-oriented folk can produce. Unfortunately there are plenty of the latter in the software-focused end of the spectrum too.

Don't work anywhere that treats you badly. Sure. Don't work anywhere that doesn't value you. Sure. Don't work anywhere you don't enjoy yourself. Sure.

But I know some folk who are having excellent fun at banks. Solving stupidly hard problems that fascinate 'em, fostered by great management, and being compensated very well for their trouble.. I know others who have worked at large tech focussed companies that have had bloody awful stories of management idiocy. Hell — I've got more than enough horror stories from smaller tech-focused organisations.

adrianhoward··on On the Structural Differences of the UK and US Systems of Higher Education
The OP's '[2] Inaccurate Generalization' rider definitely needed to be there ;-) UK universities grade in many different ways, often based on course and project work. I'd say that the LSE's exam-only option is in the minority. For example my degree came out of a combination of closed book exams, individual & group projects, and open book essays. However it is rare for there to be continual assessment of coursework throughout the whole degree. It's generally based on a set set of special case bits of work near the end of a term/year.

That said — in my experience — the course work that UK universities that's much less susceptible to cheating in general than some stuff I've seen from US universities. Work varies more year-on-year, and the kind of work involved are things like essays, projects, etc that are harder to copy in a sensible way. I don't think I did a single multiple choice test in my whole degree.

He's spot on about the difference in expectation on top grades though. I've had some… interesting… chats with US students in the past when they went from all "A"s at their US institution to 70-80% at UK ones. Not so much because their answers were wrong — but because they're answers weren't 'excellent'. It seemed to cause an enormous amount of stress for them!

adrianhoward··on Penny Arcade – Surface Pro 3 update
I dunno.

Not make or break maybe. Be a potentially big market - hella yeah.

The majority of design-ish people I know, including myself, would kill for a decent tablet drawing environment. Folk are already laying out for specialist devices like http://www.wacom.com/en/gb/creative/cintiq-24-hd-touch.

My iPad is cute and useful for many things. I do very rough sketch stuff on it. For professional deign work it's pretty much useless. As somebody who's been buying Apple kit since before Jobs return the surface is the first time I've ever been tempted by Windows hardware.

I know many folk who walk around with a Macbook + iPad + wacom tablet. I can see a lot of those folk switching if the Surface 3 worked well. I know lots of long-term Apple folk who were really tempted by the Surface 2.

The office junkies, coders and games have alternatives. Currently there is almost nothing that does what the Surface 2/3 do, on the design side, in a single device.

(I also imagine that the issues of stylus sensitivity & lag will apply to other interaction models to. Getting those things to feel "natural" is non-trivial. Pleasing the design folk will probably make it better for other peeps too.)

adrianhoward··on Rm -rf remains
About 25 years ago I saw somebody do a "chmod a-rwx ." as root, at root on an SunOs box. Recovering from that was almost entertaining ;-)
adrianhoward··on Ask HN: OS X Snippets Manager with Gist support and keyboard shortcuts?
I use aText (http://www.trankynam.com/atext/). Simple, but meets my needs.

Lets you sync with iCloud / Dropbox / Google Drive.

adrianhoward··on A new tool for creating, sharing and iterating user personas.
As a comparison — I can pretty easily look at https://smaply.com/ and get an idea of what it can do and whether it would be useful to me.
adrianhoward··on A new tool for creating, sharing and iterating user personas.
It's not the fit that's the problem for me ;-) I think there may be good fit.

The problem I have is, reading the landing page, I have no idea what the product does.

I've just shown it to three other UXish people. Neither do they ;-)

That suggests there may be a problem with the articulation here somewhere...

adrianhoward··on A new tool for creating, sharing and iterating user personas.
TL;DR: As somebody actively dealing with the using persona in iterative agile/lean contexts I have no idea what you product does and how it would help me.

Longer version ;-)

Me: I'm about half dev & half UX. I do persona development among other things. For the last 10+ years that's been mostly in agile/lean contexts.

I'd disagree that the persona development is a long process. Persona documents are a communication tool — an artefact. It's user research that (can) take the time if done traditionally. Persona are one tool in communicating that research.

Managing the research, doing the analysis/synthesis of that research - that's the hard bit. Persona are one output from that. Your site reads like a persona creation tool - that's not the hard problem.

That said, using persona well in more agile/lean contexts is an issue for some folk. It's one various folk are already addressing in various ways (the ad-hoc persona structure you see from folk like Luxr, my incremental persona work, etc.). So there's definitely a problem to be solved for some people.

However, in my experience it's not really a software or tool problem. It's a discipline silos / workflow problem. One you get past that there are a bunch of existing tools that seem to support the necessary work just fine.

Reading your site I have no real idea what you product does, what pain points it solves, and how it would help.

Sorry ;-)

adrianhoward··on Ask HN: Which tech conference would you attend?
Øredev was one of my stand out conferences from last year http://oredev.org/

Really varied mix of content. Great venue. Had a fantastic time.

adrianhoward··on The art of typography
"Good typography should be thorough to last detail"

Command-+ three times until it's a legible size. Then get annoyed by the rivers in the text due to justification without hyphenation. Then close window before finish reading ;)

adrianhoward··on Why Startups Need to Focus on Sales, Not Marketing
If you want to start doing usability testing I'd recommend getting a copy of Steve Krug's Rocket Surgery Made Easy (http://www.amazon.co.uk/Rocket-Surgery-Made-Easy-yourself/dp...). It will probably take you less than an hour to read and will stop you making the basic mistakes I see folk new to usability testing make.
adrianhoward··on Why I don’t feel like presenting at conferences any more
Interesting… I've never really thought that the point of speaking is to get a message out to the maximum number of people — which seems to be the definition of effectiveness the OP is using (and on that scale I wonder why books are at the bottom too…)

Some of the reasons I speak at conferences:

* Before I started speaking at conferences I got a lot out of attending. Both in learning and networking. As corny as it sounds I like to give a little back to the communities that helped me when I was younger and less experienced.

* Not everybody learns the same way. I know that I've attended workshops and talks that have made clear topics that I've found opaque after reading books, blog posts, etc. People have told me that they've got more from one of my workshops than they have from hours of reading and unstructured practice. So while I might not be reaching the maximum number of potential listeners, I may well be reaching people that I would have otherwise missed.

* I reach people through different channels. The people attending a conference are not necessarily the same people who read blog posts, mailing lists, etc. If you're following a blog on X, then you're interested in X. Conference talks are an opportunity to reach people who maybe didn't even know X existed.

* I find presenting in front of groups a little daunting and difficult. Practice has made it less daunting and easier. Communicating to groups of people is a useful life skill — from business meetings through to pitching to investors. Presenting makes me practice and improve it.

* I value the time I invest into making a good presentation. It forces me to put my thoughts in order and really think about the most effective way of communicating a topic.

* Unlike the OP I have got work through speaking. Both directly, from people who've seen my speak, and indirectly from folk googling around a subject area and finding my name pop up repeatedly around particular topics at conferences.

* I generally don't present at a conference unless I get at least travel / accommodation / ticket. So this reduces the cost of an event to opportunity cost at worst. This means I can go to more events. I enjoy and get value from conferences so this is a good thing in-of-itself for me.

* Speakers usually hang out together at some point. This means I've had the opportunity to meet and occasionally make friends with some wicked smart people. Occasionally folk in the "Squeee! I'm a fanboy" area ;-)

* I generally get more feedback from a presentation than I get from a blog post. Both directly from talk Q&A, folk approaching me with specific questions, etc. And indirectly from watching the reactions of the audience during the session.

* You often have the opportunity to present something multiple times at different events. This allows you to experiment with different ways of putting the message across with fresh audiences. Something much harder to do with blog posts, etc.

adrianhoward··on Ask HN: Which paid apps and services do you use?
Fine - but, to be honest, we've been mostly co-located since we switched a week or two back from Hipchat and haven't been using it much. UI is a chunk uglier than Hipchat, integrations with stuff we use seem fine, but we've not really been using it in anger yet.
adrianhoward··on Been almost 15hours, Namecheap.com is down. All domain services badly affected.
The namecheap website is dead - AFAIK no domain services have been affected. All of mine are fine anyway, and a random selection of some other folk I know on there are fine too.
adrianhoward··on Ask HN: Which paid apps and services do you use?
Work:

* Linode - for hosting

* Namecheap - for domains

* CrashPlan - for one layer of our backups (other layers are timemachine, dropbox, and disk imaging)

* Pinboard for links.

* Office 365 - because the £8 per month is worth it for dealing with the MS files that other people send us and expect edits on. No - OpenOffice isn't good enough at conversions.

* Google Docs - for shared editing

* Dropbox - for sharing files + another layer of backups

* ScreenHero - for screen sharing

* Slack - for chat

* Trello - for organising everything

* CloudApp - for random sharing of screenshots

* Buffer - for social account organisation (suboptimal - but best of the bunch that I've played with.)

* Until recently Adobe CS subscription, but our usage dropped so much we've swapped for Pixelmator & Sketch as an experiment...

* Sublime Text 2 - editing on desktop

* Editorial & Writeroom - writing on iPad & iPhone

* OmniGraffle - wireframing, but very rarely used now

* aText - text abbreviation expansion on OS X

* Carbon Copy Cloner - backups

* Air Display - so I can use the iPad as a second screen when I'm on the road

* AntiRSI - reminds me to take screen breaks

* Skype - conference calls

* Transmit - [S]FTP client

* TunnelBear - UK/US tunneling, useful when I'm not in UK for some foolish things

Play:

* Have a subscription to the excellent PseudoPod, EscapePod & PodCastle podcasts

* SMBC comic patreon subscription

* Whatever the amazon streaming video thing is called

* Amazon Prime

* Downcast - Podcasting app for iOS / OS X.

* Steam - games (barely use)

adrianhoward··on Ask HN: What are your favorite free web typefaces?
I'm very fond of Eben Sorkin's Merriweather & Merriweather Sans. The large x height make it a really nice and legible screen font.

Steve Matteson's Open Sans is another one that's become a bit of a go-to typeface for me.

Some others that I like https://pinboard.in/u:adrianh/t:font+free+good

adrianhoward··on Ask HN: pricing question
Depends on your customers and your product. Could be neither. Could be both depending on how you segment your customers.
adrianhoward··on Choosing a Web Framework/Language Combo for the Next Decade
Choosing a framework/language for the next ten years sounds like a fools errand to me. Both because what "best" is changes much, much more rapidly than that - and because I'd pick different frameworks depending on the team and project.

Starting at the framework end doesn't help me much. Instead I go with the people I have for the project and the things I want to do/validate - and start looking for what gets me progress as quickly as possible.

adrianhoward··on YouTube Founders to Sell Delicious, a Social Bookmarking Site
I'm not paying for it as a fan. I'm paying for it because it's a part of my business that I need and use every day. And I'm paying for it despite the fact that it's not a 100% good fit for me.

For us - and I know for some other folk I've talked to about exactly this topic - things like delicious and pinboard are really important services. I've done a little bit of custdev around this since a "better pinboard/delicious" for my particular use case is something I'm interested in.

I may be atypical. I may not be part of a large enough market for a real business to be built around (only done a little bit of custdev ;-). I've no idea.

But I do know there are people willing to pay at least that much on a monthly basis. Coz I've got a smallish mailing list of 'em ;-)

adrianhoward··on YouTube Founders to Sell Delicious, a Social Bookmarking Site
They also did the ultimate sin - lost a bunch of my bookmarks in the transfer from Yahoo. I had backups - so yay - but it meant I never trusted the service again.
adrianhoward··on YouTube Founders to Sell Delicious, a Social Bookmarking Site
Depends what you want it for.

I would. I would pay $10 pm for the current pinboard service quite happily - and there are a bunch of things I hate about it!

I'd probably pay more for something that wasn't ugly as sin, had good support for team sharing, better historical browsing, etc.

adrianhoward··on YouTube Founders to Sell Delicious, a Social Bookmarking Site
Manual import/export isn't really a useful option when you are using multiple browsers on multiple machines, let alone sometimes wanting to access things on public machines.

You were also, at that point, restricted to arbitrary hierarchies rather than arbitrary tagging. The ability to slice bookmarks over multiple categories is stupidly useful (for me anyway.)

adrianhoward··on YouTube Founders to Sell Delicious, a Social Bookmarking Site
You could subscribe via RSS. I had a bunch of delicious feeds that basically just fed me new sh*t on exactly the topic I was interested in. Because they had been tagged by humans I trusted. It was great ;-)
adrianhoward··on YouTube Founders to Sell Delicious, a Social Bookmarking Site
Depends what your needs are. If you're mostly using one browser on one machine you're fine.

Need something that's cross-platform, cross-browser with arbitrary tagging and suddenly you're looking at third party service.

Add to that the discover side of shared bookmarking tools (Gee - I wonder what everybody else has tagged with "foo") and a third party service is the only thing that will help.

I was a really happy delicious used before the post-yahoo rewrite. Then they lost about 1000 bookmarks of mine so I moved to pinboard - where I'm not quite unhappy enough to go write my perfect system ;-)

adrianhoward··on The Day I Started Lying to Ruth
"When I asked them when the right time was to tell someone that death is unavoidable, they most often told me that the moment occurs after several successive attempts at stopping the cancer have failed. Only then, when the patient is cornered by cancer, that’s the time."

I wonder if that's a US thing? I'm based in the UK and have been unfortunate enough to have a bunch of friends and family die of different cancers over the last ten years. In all but one case they were told almost as soon as they had a diagnosis. In the one case that wasn't the second consultant that did tell us was quite visibly cross that the first consultant hadn't done the job.

adrianhoward··on Startup School is going global
Still easier than the US though - barely ;-)
adrianhoward··on Why I TDD
The key point for me is that most of the recent criticisms I've read about TDD have almost always been about TDD as a testing tool. If you look at the reasons folk list on why they do TDD testing is rarely, if ever, mentioned.

For me TDD is a design/development practice, not a testing practice. That's where it delivers value for me.

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