http://techcrunch.com/2010/04/26/how-i-would-have-handled-th...
858 karma · joined May 12, 2008
http://techcrunch.com/2010/04/26/how-i-would-have-handled-th...
If Arrington wanted to leave the description "brief" he wouldn't have needed a parenthetical explanation.
Listing 'photography' as an interest on a social network and typing it into google with the intent to research, purchase, learn, etc., represent fundamentally different mindsets.
– John Wanamaker
You made a very public mistake -- apologize, wholeheartedly and genuinely, and accept responsibility. That's it!
Making it seem like it's not a big deal makes it come off defensive, unprofessional, and like an excuse..
Now is not that time for that -- use the mitigating details in a follow-up post that highlights your progress and what you've implemented to ensure it never happens again. Don't do it now.
I'm going to go out on a limb and say that a lot of people will be demanding (and getting) refunds.
I think not wanting to implement this type of workplace for my small service based company is exactly what's been keeping us from taking things to the next level. For us, it's been worth it to have a relaxed work environment with happy employees, but I'd be lying to myself if I didn't think it came at the cost of some decreased profits. I also find myself questioning our motivations for doing such -- is it just easier on us, as owners, to have a less stressed workplace? Are we afraid of being disliked by employees? Are these good reasons?
Anyways, the article does sound like a nightmare for any technical person, where creative liberty and freedom to innovate aren't fostered while under micromanagement. However most US businesses, despite HN's demographic, don't fall into this category.
I'm not saying it's impossible, but based on just that I don't see how TC can run such a headline... FB's actions being deplorable or not.
I just quoted the ToS and tangentially remarked that, despite the articles title, I couldn't find any evidence that Harman International actually paid Facebook.
I edited to avoid ambiguity.
If you select a username for your account we reserve the right to remove or reclaim it if we believe appropriate (such as when a trademark owner complains about a username that does not closely relate to a user's actual name).
As an aside, where is evidence that shows (or even suggests) that Facebook actually sold the URL for $$?
I think the non-conciliatory tone and some of the content from your email is a little off-putting to a lot of folks.
Whereas most people were expecting to receive an actual product within a week or two, we're now told we'll have to wait indefinitely; words like "tentatively" "first batch" and "as early as" convey this.
If we're waiting because the hardware got better, give us some specifics instead of keeping it vague. I was under the impression the WakeMate was already awesome -- if it's delayed, tell me what you've been working on and improving to show me why I should still be excited about this, why you guys did me a favor by delaying.
The delay email is also functioning as an introduction to PREMIUM features (at a cost) that nobody was aware of, which feels out of place in the context of the message's initial intent.
I'm sure you guys are working hard and round the clock, but unfortunately we don't get to see and experience that, live and breath the company with you guys. All we're aware of is the image you convey in the few paragraphs you send to us. As a company that people have invested in, that has taken money from soon-to-be customers, you need to be ultra-cognizant of how you present to us.
The TSA operating procedure manual specifies that ALL citizens of 12 countries (almost exclusively Muslim-populated ones) are automatically selected for secondary screening.
Even my American citizen friends with Arabic names get "random screening" the majority of times they fly.
"[Update 2009-12-27: There was some debate whether the second picture was the same model. I have changed the second example.]"
People would really need to evaluate each comment accordingly, knowing that each vote could potentially change a parents position on the page. This could entice people to use votes to steer the conversation towards the intellectually gratifying that they want further discussed, as opposed to just things they casually 'agree' with.
I think this is a GREAT idea if it uses pre-selected phrases to convey specific / useful info to the author.
"If you're going to start a company that deals with musicians, please do it because you like music. Offer some control and equity to the artists and try to give us some creative guidance. If music and art and passion are important to you, there are hundreds of artists who are ready to rewrite the rules."
That's a scam.
The problem: they don't openly disclose that it costs $300 - their customers value the cost at free or ~$5 for S&H, while the charged cost is buried in fine-print on another page.
If it was explicitly offered at $300 and people still bought it nobody would be calling it a scam even if it was viewed as "worthless crap to us."