I never want to "work" in an organisation where this is true.
1,188 karma · joined February 24, 2008
CEO of Rapportive (YCS10, acquired by LinkedIn)
Computer Scientist, Gamer, Entrepreneur, Designer.
www.twitter.com/rahulvohra • www.facebook.com/rahulvohra • www.linkedin.com/in/rahulvohra
I never want to "work" in an organisation where this is true.
If not, do you perhaps have any conflicting Gmail extensions? (e.g. Better Gmail can conflict.)
In the meantime, hit me up at rahul@rapportive.com and I'll sort out the error for you :)
A hash would work for many use cases, but wouldn't work for adding a contact to a CRM/Helpdesk/etc.
Access to the plaintext email addresses could be a permission that Raplets ask for, but this may be unnecessary complication.
The Google Contacts support is currently one way, but it's a great idea to write the data back. Could you please vote on it here: http://rapportive.com/feedback/527051 — that way you'll be kept in the loop as we make progress :)
What mobile device do you use?
Does that help?
We're also building features specifically to help spot email addresses belonging to the same people, which would have really helped in this case.
I know that startups very commonly say that this is their plan. We've thought very hard about what makes freemium work: http://blog.rapportive.com/is-freemium-right-for-you. We're pretty certain that Rapportive has all the right characteristics.
Also, I just got crm.raplet.info working (I don't think it did last time I tried). Looks great so far :)
1. If at every point you're taking what you believe to be approximately right decisions, given all the information you have at that time, then you can ban regrets from your mind. This is a good frame of mind to be in: you can focus on the future. The corollary is to arm yourself with information. For more on this, and more besides, see: http://bhorowitz.com/2010/05/30/how-andreessen-horowitz-eval...
2. Although we face a lot of negativity, it comes only in a few limited forms. Any negative statement, such as "your business will fail because Google will crush you like the tiny ants you are", should only have an impact the first time you hear it. You then decide what you think of the statement, and unless later information convinces you otherwise, your mind should be made. No regrets.
3. I consciously try not to emotionally react to situations. I also try to smile :)
Yes, there is a Rapportive API. It doesn't allow for Rapportive to go inside other applications, but it does allow folks to embed their own applications inside Rapportive. Would that be useful at all to you?
For example, MailChimp recently released an integration which allows Rapportive users to see how the people who email them interact with their email newsletters. Checkout http://www.mailchimp.com/blog/mailchimp-in-your-gmail-with-r... and this funky video: http://blip.tv/file/3859911
There are more of these Rapportive applications, or Raplets, at http://raplets.com
You can find the documentation at: http://groups.google.com/group/raplet-dev http://groups.google.com/group/raplet-announce