1,356 karma · joined October 23, 2008
[ my public key: https://keybase.io/michaelpryor; my proof: https://keybase.io/michaelpryor/sigs/lDZMBD17wCHma-OSieLLitzFV8nOuGCFRMvFC1ZmOwA ]
I'll just leave this here: http://training.fogcreek.com
RE: onboarding, we want to do something like we did with webputty.net using Optimizely's Guider https://github.com/jeff-optimizely/Guiders-JS
But in typical usenet style, I will engage each of your points directly and anxiously await your rebuttal.
- "The UI stinks." I think this is the number one thing we've gotten praise for. It's hard to please everyone, but overwhelmingly people have told us the opposite of what you are saying.
- "The video is too long / The app isn't simple enough." I sort of agree with this. The video is kind of long for an app this simple. I got a bit bored in the middle (and I'm the Fog Creek co-founder). But if you wait until the Jello line at the end, it's totally worth it!
- "People already solved this problem." Right and wrong. I think there are a few other solutions which are pretty close to this idea (some of them are even posted here in the comments, and we've since discovered more as people tweeted them to us) but I think we'll get more traction because we aren't building a software dev tool. We're trying to build a horizontal tool, and our future releases will reflect that focus. The majority of the existing tools are aimed at developers.
- "Joel pronounces lemur incorrectly." I'm pretty sure he did that just to annoy you. It apparently succeeded.
As others have said in the comments, in systems like this, people will take less vacation than if there were a defined plan. Because there is no defined plan, one is set by example. They look to you and to their peers. I suspect strongly that you will take less vacation than them being the CEO of the company. I also suspect that their peers will gravitate toward taking less vacation, and human guilt will be the guide.
I urge you to reconsider. Instead give them a very generous vacation policy (20 days! a whole month!) and then MAKE THEM TAKE IT! You can do that by simply telling them 'You need to take a vacation' or just have a max cap on vacation (say 40 days) or have vacation expire after 2 years (time enough to build up a nice sabbatical).
on the accounting video: ryan is wrong about quickbooks only working on one machine. It is designed to live on a fileshare and have multiple clients connecting to it on your network. They also have an online version, however almost ALL US accountants will know what to do with a quickbooks file.