1,653 karma · joined October 26, 2010
stefan (at) stefanklumpp.com | http://stefanklumpp.com/
Currently the team is spread over Brazil, South Africa, Thailand, Malaysia, Vietnam, Germany, Austria, Czech Republic, Spain, Australia, UK. That said, 1/3 of the team is in Barcelona (where we started the company), but not necessarily Spanish. That said though, while we're quite diverse and from many countries and cultures, most of us do live in Europe though and once the summer is back we'll migrate back there.
So in summer it's quite easy for us, as we as a team sit closely together. However many of our customers are from the US West Coast and then the other extreme is a client in Australia. Winter time is then more difficult as some people go back home to Latin America or over to Asia. But so far we've always managed and actually sometimes it helps to have someone being in a different time zone. Makes it easier to monitor servers around the clock.
We do however require that team members do have a certain overlap with CET. Just in December I was myself in Brazil, so I simply started working at 6am and stopped around 2pm to go kitesurfing. Maybe not something everyone wants to do, but since our company is mostly about lifestyle everyone in our team appreciates that freedom, but also understands the responsibility that comes with it.
These experiments range from little internal dev tools, to scripted spreadsheets, to open source libraries to even hardware projects. Sometimes an experiment is also just trying out a new way of running the company. For example MJ Talks and MJ University were initially experiments. Or our trip to Thailand in 2014 was an experiment. Now we do 5-6 company trips per year (workations, skiing, hiking, kitesurfing). Our bonus/profit-share program was an experiment that we started 11 months ago.
Also some of those experiments turn into products. At least we try. Some are successful and spawn their own company from it, e.g. Bugfender. Most experiments however failed to gain traction as a product. Maybe not because the idea/product itself was bad, but because we're a tech company and suck at sales and marketing.
However, this whole thing started out as a Onboarding Handbook for new team members. Then however we thought it's also a great book to share with the world. So we decided to remove certain items and have those in the internal wiki only.
Alternative download (Google Drive) in case the server goes down: https://drive.google.com/file/d/16D90e7L7whbeRSCLxhZ_X3-K_3R...
EDIT: Added alternative download.
Regarding owners/managers working less, I see it the same as you: leading by example. And generally I don't see a problem with that, as everyone is mostly working very responsibly (in our case). However, what we've noticed over the years is that it still needs some people with a global company vision and also visionary mindset to push the company to new frontiers and help people to look beyond what they're currently working on and to think outside the box.
The two weekly stand-ups, one is actually work related (the team meeting) and people are encouraged to be there and not go surfing just during that specific hour and the other one is the MJ Weekly, where we just exchange personal and professional learnings for about 1 hour, which is a great way to get to know other people being a remote company.
That said, making those things "required" is not that bad compared to requiring people sitting 8 hours in an office. Again, my personal opinion.
But then, if a server goes down late at night, people all the sudden show up by themselves and fix problems. Also on a rainy Saturday or Sunday, people will all the sudden be online and working.
Give people the opportunity to be in charge of their own work schedule, give them the responsibility, make them feel that they're actually responsible and they will shine.
I really don't want this to be a promotion and also because I just shared it on the other thread, but I really think people (both business owners and employees) should have a look at our just released company handbook which covers a great deal how we work. If anyone thinks this is unrelated spam I'm more than happy to remove it.
* https://mobilejazz.com/company-handbook (landing page, if you want to get email updates)
* https://mobilejazz.com/docs/company-handbook/mobile-jazz-com... (direct link to the PDF for the HN crowd)
With this framework, people will take breaks whenever they feel like. They go doing sports, play with their kids, run errands. They even take whole days off to go surfing or skiing. And I really don't mind. Because I do the same.
But then, if a server goes down late at night, people all the sudden show up by themselves and fix problems. Also on a rainy Saturday or Sunday, people will all the sudden be online and working.
Give people the opportunity to be in charge of their own work schedule, give them the responsibility, make them feel that they're actually responsible and they will shine.
We also just released our company handbook which goes in a lot of detail on how we run a 20+ people remote business:
* https://mobilejazz.com/company-handbook (landing page, if you want to get email updates)
* https://mobilejazz.com/docs/company-handbook/mobile-jazz-com... (direct link to the PDF)
EDIT: Added some more details
Coincidentally, we just released today our company handbook:
* https://mobilejazz.com/company-handbook (landing page, if you want to get email updates)
* https://mobilejazz.com/docs/company-handbook/mobile-jazz-com... (direct link to the PDF)
Hope someone finds it helpful! :-)
Edit: typo
https://optimizingforhappiness.com/3-years-of-living-in-a-ca...
My plan was to make a whole video series out of it, but just doing one video already took me so much time and with running and managing two companies[1][2] at the same time, I didn't feel that I wanted to spend more time in front of a computer editing videos. But maybe in the future I'll pick it up again and continue the series.
Location: International with clients in US, Europe, ME and Asia. HQ in Barcelona. Remote: YES
Remote: remote-only
Technologies: Mobile (iOS, Android), Web, Backend (Go, PHP, Node.js), Design
Résumé/CV: http://mobilejazz.com
Email: stefan@mobilejazz.com
We’ve worked with various folks from HN over the past 9 years with very satisfying outcomes for everyone :-)
(We're a 25 people remote company and have been in business for almost 10 years now, so we've a little bit of an idea of what we're talking about. Disclaimer though: one of the tools mentioned in this blog post -- Localname -- if one of our own)
I also made a video recently about "3 Years of Living in a Camper Van and Running a 20 People Remote Business" [1]
Now I'm in it for 3.5 years already and thought I'd settle down eventually, but I still love it as on the first day if not even more.
[1] https://optimizingforhappiness.com/3-years-of-living-in-a-ca...
We share technical posts about mobile development, about scaling our backend and database systems and our experience using Go. On the other end of the spectrum we also write a lot about building a bootstrapped lifestyle business without any external investment.
Some examples:
- https://bugfender.com/blog/go-pros-cons-using-go-programming...
- https://bugfender.com/blog/three-years-bugfender-9-5m-users/
- https://bugfender.com/blog/why-a-lifestyle-business-beats-a-...
Have a look and check it out. Focus is on development & software engineering as well as remote work and work-life balance.
Initially it was just an internal experiment at Mobile Jazz and at some point we even thought killing it, but now after 3 years we're at €7300 MRR (~$8600/month) and growing consistently.
That said, we still haven't reached our break even point (also because we decided to invest more in marketing and supporting additional platforms) and it'll take us some more years to recuperate the time (=money) invested.
We've written about our story here: https://bugfender.com/blog/three-years-bugfender-9-5m-users/ and have provided an updated to revenue numbers and other statistics here: https://bugfender.com/blog/updates-from-bugfender-q2-2017/