3,567 karma · joined January 26, 2009
Past: CEO/Founder @ Mixpanel (2008-2018)
In fact, 60-70% of every new Y Combinator batch is generally using Mixpanel prior to launch - Exec being no exception ;)
Mixpanel, sosh, quixey, pathjoy, formula am, etc
Here's the logic re: Alex's points:
1. Requiring a sales call helps qualify real leads.
2. Lack of trialing the software is in part due to wanting to have a conversation with you.
3. Hiding your pricing is simply the way to have a conversation and to qualify leads. It makes price discrimination also possible. Think about selling a startup vs. IBM.
4. Whitepapers are just old school. It's useful for when lower-tier decision makers need to present something.
5. Newsletters are simply a way to be in the conversation with your company prior to when you buy--constantly.
6. Larger organizations sub-divide their resources into people who can do X or Y. Where X sometimes primes the customer for Y. It's not done to the customer's benefit, but rather to the organizations.
7. Old school.
8. Well, the truth is, cold calling can work even though it has a fairly low conversion rate. You have to start somewhere.
I am not saying we do any of this at Mixpanel necessarily, but it's the simple logic of enterprise.
We're looking for engineers: http://mixpanel.com/jobs
- Commercials
- And it's shady ability to add $60 worth of crap to your cart when you want to buy a $9 domain.
I found Namecheap and never found anything simpler and less sketch. Even looking for domains on Namecheap 3-4 years ago was much simpler.
Was it just the registrar you had heard of first?
My biggest lesson is that the word "no" does not mean "no", it just means "not right now." Sometimes you have to stick with it before you see profound growth.
We're looking engineers who want to help build product and push our front-end.
Email us at jobs@mixpanel.com or head over to http://mixpanel.com/jobs
Check out our dev blog too: http://code.mixpanel.com
For us, you should keep in mind, the big takeaway is consistent performance not just price.
To be honest, I've never had more sleep in the past 2 years ;).
Email me suhail@mixpanel.com and I'll be happy to give you a run down of 10 things that make our UI substantially different. Alternatively, feel free to play with both products and get a sense of it yourself.
This had nothing to do with removing objections =)
You can find our jobs page at http://mixpanel.com/jobs/
We're moving into a new office today: http://farm5.static.flickr.com/4037/4426180253_21043a8ab9_b....
That was the best advice someone could have given me for a situation like that. I'd advise it.
My ancillary advice would be: Use it as fuel to absolutely destroy them in a race of producing incredible product value to your customers.
Our startup competitors have existed 1-2 years before we did.