276 karma · joined January 29, 2014
The university campus where I work, and the city I live in, are both extremely pro-reusable cup, and most places give you a small discount when you use one too.
(ETA Ugh it looks like this thread got killed, annoying.)
(I'd also rather be able to control the steeping time, but I get that that's hard to manage in a to go situation.)
I think the answer is no.
I've consistently found that (in particular when treated with kindness and respect) poorer people respond with kindness in much greater measure than wealthy people. Like the author said, kindness isn't the same as niceness.
I think this advice is so apt and so needed. There's a perception that to be effective or powerful, one must also be harsh, stern, a little bit mean. That stems from a misunderstanding of what kindness is. Hopefully people will heed his advice!