135 karma · joined March 9, 2021
I can guarantee we are the most affordable in the industry at this moment.
Relevant to people of color because people like me - who are mixed race - will have a harder time finding a donor if they ever need stem cells. So banking their own ensures access
No evidence to show that extensive storage will damage the product! Potentially re: transfer, although it would depend on who is transferring & how
Survival rates from stem cell treatments are also much higher if the stem cells come from a genetically related sample - the best is your own. Beyond that, many may not find a match if you're a person of color or mixed race. This is also a pain point my family personally faced
Our's is $35, 65, or 85/mo for 8 years to cover 20 years of storage. So it's nowhere near 18k
As a brand, it helps because people of color can be most affected by being unable to find a stem cell match. And people of color - on average - have lower income in the US, so having lower prices makes us more accessible.
Personalization happens technically with manual processing. It also happens emotionally because we cater to every single customer to make sure that they feel supported regardless of what their birth plan/unforeseen circumstances are
Plus, standards for donations are very high. Some donations are rejected, so if you try to donate and it's rejected, then nobody wins :(
As for the fear mongering-related marketing, we do our very best to stay away from that, but truthfully it's a necessary thought when it comes to positioning a preventative care product.
Most notably, I like to point out that banking over donating is what we advocate for because using a donor's hematopoietic stem cells risks rejection and even fatality, so using a genetically related (or your own) stem cells increases your chances of survival (https://www.nejm.org/doi/full/10.1056/nejm199708073370602)
As a startup, we have a legal obligation to ensure that the CRM is handed off in case anything happens to the company. Our lab has been around for over 40 years processing different kinds of blood products, so they are definitely not going anywhere (and the blood products our clients stored wouldn't either), and they would simply communicate with a new CRM.
We're different because 1. pricing - we offer monthly payments (we have offered annual upon request). When you add up all banks' costs to cover 20 years, we are the cheapest option. 2. We process stem cells manually (by hand), which can yield up to 25% more stem cells than if they are processed with a machine/automatically. Our brand is built around evidence-based personalization. 3. We offer placenta banking, which requires a more advanced lab that we have access to. 4. We have a brand and community behind us. Many parents tell us that they choose us over other banks because we have such personal customer service where everyone feels educated walking into the process of banking and they feel comfort walking out of the process of banking.
As for cord blood banking, anyone who can get a kit (which should be everyone because we ship nationally) should be able to bank, but in the rare cases that doctors push back, you can request that they put in your medical record that they are refusing, and usually they will reconsider because - inversely -they don't want to take on the liability of not banking haha