We have an open source cord blood banking library if you'd like to take a look (https://anjahealth.notion.site/Cord-Blood-Banking-Library-60...)
Highlights include real cases of cord blood being used to reverse type 1 diabetes (https://www.medicalnewstoday.com/articles/240160#1), significantly improve symptoms of Chron's (https://www.dvcstem.com/post/stem-cell-crohns-case-study), promote CAR-T cell therapy (https://www.cancertherapyadvisor.com/home/cancer-topics/hema...), treating neuroblastoma on a 7-year-old (https://pubmed.ncbi.nlm.nih.gov/1357627/), and more!
Most notably, I like to point out that banking over donating is what we advocate for because using a donor's hematopoietic stem cells risks rejection and even fatality, so using a genetically related (or your own) stem cells increases your chances of survival (https://www.nejm.org/doi/full/10.1056/nejm199708073370602)
As a startup, we have a legal obligation to ensure that the CRM is handed off in case anything happens to the company. Our lab has been around for over 40 years processing different kinds of blood products, so they are definitely not going anywhere (and the blood products our clients stored wouldn't either), and they would simply communicate with a new CRM.