I think it's right for this to sit at the browser layer to have a human in the loop.
121 karma · joined December 29, 2013
Also just started looking around your site. This is actually a quality engineering blog! We're actively implementing stylized components in a manner similar to yours.
Hello all, we've built a ton of SaaS apps in the past year, and payments have always been a headache. Yes, Stripe provides all the infrastructure to handle the grungy stuff, but you still have to build a ton of on top of it to get to something a customer can use. Decided to scratch my own itch and built mightydash.com to solve this.
This is all the stuff I've had to build myself that MightyDash enables out of the box: - Let users add, change or remove a credit card - Select a plan - Let a user downgrade/cancel a plan, but make sure the user still retains access to features they paid for till the next billing period - Let a user upgrade a plan and explain that they'll be prorated (so they don't complain to support) - In my app, restrict access to a feature based on the user's plan (eg - you can only send 100 emails on the free plan) - Add a limited promo (allow 500 people to use promo code DEAL for 1 month free) - Add a no credit-card trial
It's early and works for React/Node atm, but can easily extend it to your stack if you reach out.
I've looked at Chargebee, Recurly and more. They offer a lot of options, but not the exact set of things that someone needs to get a SaaS product off the ground instantly.
Would love to understand if this has been a problem for you too and what else you'd want handled for you
This started because my roommate started working from home recently and was sad because he doesn't really talk to anyone anymore. Given that this is the new normal for a while, we hacked together a project to make WFH a little less forlorn!
It prompts you to take a break and join a short 10 min video chat with your co-workers throughout the workday. Just add the bot to a Slack channel, set the frequency and timezone, and it'll ping the channel with a link to a timed video call
It's a fun and simple way to simulate watercooler conversations like when you bump into a friend at work. We want to encourage spontaneous conversation and keep mental health positive during these stressful times
You can also use your own Zoom/Hangouts Meet links for free, but if you don't, we'll generate one for you (it's timed so you still get some work done). It costs us to host video chat rooms so we do have a paid plan, but if we make any profits in the next few weeks, we'll donate it to fight COVID-19
Remember to talk and be social with your co-workers during the workday - don't forget how to speak. Practice social distancing, stay safe and healthy!
A phone number is a lot more personal and immediate than email. We intend for this to be used with your most valuable customers, where you want to give them a direct line to someone senior at the company.
We started with Slack since it's an easy way to get your team on board without them having to adopt a new tool. We've already started speccing out a web-based tool to handle more complicated triage tasks.
The point on marketing message is appreciated. FounderPhone has worked well for us and our customers right now, and we think it can work for keeping account managers or founders close to their VIP customers, where you really want to be on top of any of their issues. We'll think about how to message that more carefully.
It's a Twilio/Slack integration, but it's actually a fair amount of work to get the nuance right. We handle calls, text campaigns, etc. We're also looking into a web based shared inbox for teams not in Slack
It's important to try to convert leads on your website early on since you don't have a ton of traffic.
The first customers are always the hardest. Good luck!
However, what you might be getting at is that you want a different sorting mechanism, which is a feature request. What would you expect to happen? Maybe I can consider that