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We've been relying on manual testing so far. We're just starting to think about unit tests and integration tests. We don't know where to start. Would be cool if you could provide guidance on setting up good testing practices in the first place so that we avoid flaky tests all together.

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Yeh flaky tests generally creep up in a big service due to several issues. There are some best practices to avoid the tests that requires some discipline and good oversight! We wrote some stuff around it: https://www.flakybot.com/blog/five-causes-for-flaky-tests

This is by no means an exhaustive list, but our goal with FlakyBot is to get better at identifying root causes as we identify flakiness across the systems.

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