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nutanc

1,077 karma · joined September 17, 2010

Chief Innovation Officer of Ozonetel Systems. Currently working on AI and ML stuff.
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nutanc··on Ask HN: Good contact management solution WITHOUT sales management
Just posted today on Show HN. Though not purely a contact management solution,it allows you to track interactions like calls and chats. You can check out http://getkookoo.com
nutanc··on [dead]
We are a cloud telephony startup from India. We have so far handled more than 2 billion calls and all the well known startups and enterprises in India like Zomato, Practo, Bigbasket, HDFC Life,Portea, Wipro,Ola use us. We are at $5 million ARR this year.

Kookoo is our effort to get into the US market. In this regard, just last week, we launched a customized product for US, http://getkookoo.com. This is only for the US market and a completely redesigned product. We spent a lot of time on UX and you can get started with a call center for your business in 2 minutes(we timed :))

To make a differentiation in the cloud call center space, we decided to come up with a very distinct pricing scheme and feature set. We decided not to charge for agent rentals and charge only for calls/min. Sort of like a Twilio for call centers. Just sign up and start using. Unlimited agents.

We also included live chat and a built in contact management system to make it a complete package for SMBs in the US. We currently have an introductory price of $19.9/month.

nutanc··on How Nasty Gal Went from an $85M Company to Bankruptcy
The nastygal google ads are pointing to http://localhost/error.html Is this common? They are out of ad money and Google will not charge if pointed to localhost?
nutanc··on Running Costs of a SaaS app
Didnt see any pricing info for your voice infrastructure. Was it a conscious choice to not go for a business phone system?
nutanc··on The Long Dark is the survival genre at its brutal best
It's in early stage right now. I've looked over its Steam reviews around Christmas and I've bought it because they were praising it from all sides. I haven't got to play it yet, and I recommend everybody to just wait until the first release candidate because... why not play the even better version?
nutanc··on Heavy Screen Time Rewires Young Mouse Brains, for Better and Worse
Tried language through TV with my kids. The experiment with the first kid was an accident. She used to watch Chhota Bheem a cartoon in Hindi. Within a couple of months she was able to understand and speak Hindi though none of us spoke the language at home. She was 3 years old. With the next kid we sort of experimented. We never spoke in English to him. But he has picked it up by just watching Peppa pig on you tube. He is 2.5 years old now.
nutanc··on A possible proof for Riemann Hypothesis
Yes, arxiv for the win :)
nutanc··on Why we chose Vue.js
Vue looks interesting. I went through a similar thought process,but ended up with Riotjs. Maybe if I had heard of Vue earlier, I would have chosen it.
nutanc··on Are RethinkDB and Horizon abandoned?
IBM's compose supports rethinkDB. Will they continue to support?
nutanc··on Is RethinkDB shutting down?
Something to do with the Google pixel event?
nutanc··on NIST declares the age of SMS-based 2-factor authentication over
"For now, services can continue with SMS as long as it isn’t via a service that virtualizes phone numbers"

How much of an affect will this have on companies providing such a service.

nutanc··on Principles of bot design
A lot of these principles can be applied to IVR design as well.
nutanc··on Facebook is misleading Indians with its full-page ads about Free Basics
Poor people are there everywhere in the world. It's just surprising that Facebook decided to help the poor in India before doing anything for the poor in the US. Especially given the fact that the data costs are huge in US.

Facebook can decide to do what it wants,but this type of spending on propaganda trying to change the policy in India is not acceptable and maybe not even legal. Not sure,but would it be allowed for an Indian company to take out full page ads in NYT against the raise in H1B visa fees?

nutanc··on Facebook using dubious tactics to garner support for FreeBasics platform
There has been enough evidence to show that Facebook is intimating friends that you supported FreeBasics even if you have not clicked. Also, is it right for a platform to push its agenda on its customers? They did not sign up for this. This is FB trying to influence a policy that can affect a country
nutanc··on How to listen to (and delete) everything you've ever said to Google
How do we know for "sure" that it is deleted?
nutanc··on Slack Users: Get Vocal with Kookoo Integration
Thanks for the feedback. Dont tell my boss, but I too agree with you :)
nutanc··on India’s Flipkart to shut down website, thanks to popularity of mobile
I hope google penalizes such kind of behavior in their search results
nutanc··on Why Deleting Sensitive Information from GitHub Doesn't Save You
80:20 rule.I am sure, if we check for api_key,password(variants),key should help 80% of the people from making mistakes
nutanc··on Why Deleting Sensitive Information from GitHub Doesn't Save You
I think this problem is widespread enough and there are enough idiots out there(me included),that there should be a feature request for Github to provide a prompt in case Github detects sensitive information in the code hosted.
nutanc··on The pitch deck that helped us get an $865M valuation
I think that slide shows that in B2B software hockey stick growth is not necessary. Good solid growth is enough.
nutanc··on What is a good sales target for a sales person in SaaS?
Please comment with your models. This will help in collaborating and coming out with a good SaaS sales strategy
nutanc··on Show HN: Basic Open Source Ticketing System Using Gmail API
Sort of. We are currently testing it out for some processes in our company,Ozonetel. We will most probably provide this as an add on for for contact center solution Cloudagent,http://ca.ozonetel.com. But personally I would like to see how this project grows out in the open and what new things can be done with this.

As next steps, I want to add support for inboxapp and also analytics

nutanc··on Show HN: Basic Open Source Ticketing System Using Gmail API
Have put up a quick demo at http://gmail.ozonetel.com/gmail/login.html. There is no password protection. To test, choose some random username and provide access to gmail api(obviously, dont put your actual gmail id as your username just to be safe :)). You can then view your mails. I will clean out data everyday.
nutanc··on Exploring Gmail API : Building A Gmail Alternative [And Loads of Ideas]
Love what you do at Streak. Would love to chat and discuss :)
nutanc··on Exploring Gmail API : Building A Gmail Alternative [And Loads of Ideas]
Would love to collaborate with any Startups who want to work in this space.
nutanc··on Fake Friends with Real Benefits
Atleast for twitter we can have a service which can list the fake followers a user has. This can predict fake followers based on some heuristics like following to follower ratio,tweet frequency, reply ratio etc.
nutanc··on Jailbreak tweak brings multitasking to the iPad
And I would be glad to pay double the amount to get access to the Apple source code
nutanc··on The Meaning of Life
42
nutanc··on Stripe Open-Source Retreat
Why don't you give the grant to the current maintainer of the open source project. I think that can have more impact on the open source project
nutanc··on The Europa mission is real and could very well happen
NASA should collaborate with the ISRO scientists as they too have good experience with space exploration and can suggest cost optimizations etc.
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