Show HN: Basic Open Source Ticketing System Using Gmail API

github.com

10 pointsnutanc5 comments

Good App for email ticketing.

Nice..can you put a demo up?

Have put up a quick demo at http://gmail.ozonetel.com/gmail/login.html. There is no password protection. To test, choose some random username and provide access to gmail api(obviously, dont put your actual gmail id as your username just to be safe :)). You can then view your mails. I will clean out data everyday.

cool :) have you thought in making it a b2b?

Sort of. We are currently testing it out for some processes in our company,Ozonetel. We will most probably provide this as an add on for for contact center solution Cloudagent,http://ca.ozonetel.com. But personally I would like to see how this project grows out in the open and what new things can be done with this.

As next steps, I want to add support for inboxapp and also analytics

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