1,819 karma · joined May 11, 2010
> The tool was rolled out to the agents gradually, mostly between November 2020 and February 2021.
So the 14% gain came from vastly less capable systems than what we now have today.
Also there's a lot more urgency when an algorithm detects an anomaly and asks you to schedule a blood test!
It adds up. This is a country where half the population earns $40k or less a year.
But, at the same time, it's impossible to imagine our government creating such a thing :(
> "After we exchanged pleasantries, Paul explained how the app works. There’s one global “room,” and when you join you start off on mute, but anyone can unmute themselves. When you open the app, it sends push notifications to everyone on the app, so they can join you and chat if they’re free."
I'm curious why this didn't work for you and what you would have wanted instead?
Not good!
Edit: he does link to it in the post. But if you read his post then read the CFAR "Eat Dirt" chapter it'll leave you unsettled.
1) I have never had more job offers in my life than the past 24 hours. Like, really good jobs. Obviously that wasn't the goal, but it's not like I'm out on the street or really in any way worse off than I was before.
2) I learned more in the past two years than I have any other time in my working life. So again, I'm not in that bad of a spot. It wasn't a waste of time at all.
3) Even though there are very few massive hit VC successes, they do happen dozens of times a year. Just because something is low-probability doesn't make it stupid. Do you think people are dumb who write novels? Or become actors? Or open food trucks? Nobody should try anything that probably won't work?
That's a really sad life outlook.
Also, I totally get that it seems like a total waste of time to engage with the comments here. A lot of people have told me the same thing on Twitter. But the thing is: I think it's really special that someone on the other side of a computer screen read this thing I wrote and is thinking about what they would do in my shoes. Even if they express it in a way that's kind of rude or condescending, it means something to me!
I'm sorry if it seems like I'm being defensive. When I think of what the word "defensive" represents, I think of someone who is totally unwilling to consider other points of view and is trying to shut out the world. I don't think that's what I'm doing. Nothing is more important to me than learning from what happened and growing into a better, smarter person. I totally appreciate the fact that I am just too close to the thing to really understand what happened. I need help from objective third parties to learn the most from this.
That's actually why I'm replying to the comments. There's the naive DHH-cheerleading reply to anyone who is "yet another dumb unicorn chaser". But I want to go one or two levels deeper than that. I don't think those replies are particularly helpful, but I think the people that write them totally could be helpful. They just need to actually have a desire to understand in more detail what my business is/was doing. I accept that most people here will never care enough to really dig in. But I think the probability is high that some people here actually might really care. So I'm engaging here while it's on the front page of Hacker News, because I won't get another opportunity like that for a long time.
Thanks for giving me the opportunity to think that through more. I hope it answers your question.
We're all human and doing the best we can.
At the end of the day, investors weren't convinced, so you certainly have a point! There may have been something seriously wrong with the plan. But I challenge your assertion that we'd need "big growth just to survive". Yeah we'd need pretty good growth, for sure. But not "unrealistic, crazy unlikely" growth.
And on the upside, once we got there, all growth would be pretty much pure margins after that! We don't think we'd need to dramatically increase our investment in content.
Basically, it might not be as dumb as it seems.
Consider this: you might not already know everything there is to know about my business by skimming one blog post!
"Now, everyone has moved on but me, and I’m trying to figure out how to move forward. For the time being, we’re not going to be able to release any new stories (it sucks, I know), but the app and website will stay up. I am not ready to quit just yet. There probably will be some big changes, but I am not finished."
Also:
"The second option [continuing with our same model & creating all the content myself] is tempting, because I have no significant new data that changes my mind about Hardbound’s potential. Investors are wrong all the time. But if I just jumped into that, I would need to spend all my time working on new stories and I wouldn’t have very much time to learn from what just happened. So I have reservations about immediately jumping into this route."
When I reference "failure" in the post, I am referring to my failure to keep our bank account full.