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collin128

191 karma · joined June 17, 2011

I'm the sales/business side of our founding team.

Co-founder of Predictable Revenue, previously Carb.io & voltageCRM.

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collin128··on BuiltWith: $14M ARR, no employees
Datanyze raised a round of two of VC 6-7 years ago but I'm not sure what they're up to recently.
collin128··on Ask HN: How to validate a startup idea whilst employed?
Great comments already on the moral/legal aspects so I'll address something more important, finding an opportunity.

Before writing any code, you'll likely need to do 50-200 customer development interviews to find and hone in on a new unique opportunity. So, why not start here?

collin128··on Thoughts on OKRs
This was the biggest struggle we had with OKRs, rocks, EOS, etc...

Goals != Strategy and that took a while to realize.

I wish I read Good Strategy Bad Strategy and The 7 Powers first.

collin128··on Things I can’t do on macOS which I can do on Ubuntu (2020)
Hated that I couldn't flip scroll direction because I wanted the trackpad to be natural and mouse to be inverted. Found this: https://pilotmoon.com/scrollreverser/
collin128··on Mail Tester
Mail tester is awesome and a huge asset.

If you're willing to spend a little for some automation the Glock Apps is pretty good too.

collin128··on Strategy is not X
I have had similar struggles as you, we can nail rock/OKRs/plans etc... but I always felt like my strategic lens was lacking.

I've read the book and yes, it will answer your question. It shares the theory and does a great job of walking through cases to reinforce the point. Been a founder/CEO for 10 years and this book changed the way I think about strategy.

My favorite part:

Diagnosis - why are we in this mess (define the problem or challenge)?

Guiding policy - what method are we going to use address the challenge?

Coherent action - typical OKR stuff, what do people need to do in what time period?

In previous strat plans I did have some of these elements but this framework helped ensure I was consistently considering the right pieces and was thorough in my analysis.

collin128··on The One-Legged Snowboarder Who Built an Ingenious Prosthetic
Is there are no place I'm safe from blippi... My 4 year olds love it and while it seems harmless, his laugh makes me crazy.
collin128··on Brandon Sanderson’s Mega-Kickstarter
I've been tangentially involved in 2 books (1 from start to finish) and there are a number of people that will contribute to editing and making sure the content is solid/flows well.

I was surprised by how much post production happens after the initial draft is written.

As I recall, our biggest cash outlays were marketing and editing.

collin128··on Ukraine Universities Hacked by Brazilian via Finland as Russian Invasion Started
I was confused by the phrasing of the title:

"We have identified the threat actor behind the attack, who is part of a group called the Monday group, which the members refer to as “theMx0nday”. The group has stated publicly that they support Russia in this conflict.

The threat actor is based in Brazil. The majority of attacks transited an internet service provider in Finland called Njalla who claim they are “Considered the worlds most notorious ‘Privacy as a Service’ provider for domains, VPSs and VPNs”. Njalla is run by Peter Sunde, who is the co-founder of Pirate Bay, has a criminal record, and has served prison time."

collin128··on Google requiring all ‘G Suite legacy free edition’ users to start paying
Big fans of yours. Thanks for making an awesome tool.
collin128··on Google requiring all ‘G Suite legacy free edition’ users to start paying
Posted this on a few comments because I find them really helpful: https://improvmx.com/
collin128··on Google requiring all ‘G Suite legacy free edition’ users to start paying
Check out https://improvmx.com/
collin128··on Google requiring all ‘G Suite legacy free edition’ users to start paying
For those running custom domains and feeling pinched, check out improveMX: https://improvmx.com/

I've been using them for a while for a side project email that sends/receives through a free Gmail account and it works well.

I've worked with email for a while and was surprised by how easy it was to set up.

collin128··on Ask HN: What is your system for backing up family photos and video?
I use Google photos with Google One for sharing with family. My mom can figure it out and that says a lot about how easy it is.

Works across all grandparents and I used one of their auto upload a face (I'm sure that's the technical term for it) to automatically send a photos of the grandkids to the grandparents. This makes the whole system worthwhile, I get comments from them constantly about how much they love the auto photo albums.

collin128··on Exercise Alters Brain Chemistry to Protect Aging Synapses
Related to the benefits of exercise, I found the book Exercised by Daniel Lieberman to be thorough, interesting, and even humorous at times.

https://www.goodreads.com/book/show/49358915-exercised

collin128··on A neuroscientist prepares for death
Great book, definitely one that brought tears to my eyes.

Another along a similar theme is Man's Search for Meaning by Viktor E Frankl.

https://www.goodreads.com/book/show/4069.Man_s_Search_for_Me...

collin128··on A neuroscientist prepares for death
It's interesting when you start to think about the expected value of believing in a religion. Would the correct poker move be to maximize EV by believing in all religions?

Not trying to poke fun, just an odd thought that's been bobbing around my brain this week.

collin128··on The UX on this small child is terrible
Workaround - I tried installing the gem "bribery" but it only works intermittently and often fails silently.
collin128··on Using a mild Twitter addiction to get things done
Live this and have a similar system, I think of them as content zones. Two ideas I haven't seen in other comments are:

1. Kindle next to bed for reading (leave phone out of reach/in another room to charge helps)

2. Good book on back of toilet and no phone allowed in there. Helps start the day with a small piece of learning.

I started #2 (sorry) when I was struggling to finish Seeking Wisdom and figured reading 5 mins a day would get me through. Took 3 months but it worked and turned out to be the perfect place to digest dense content like it.

collin128··on Poll: How much time on average do you exercise in a week?
I love cycling but struggle with stationary bikes because I get bored easily or end up slowing down my pace because I zone out watching/listening to something.

Zwift has pace partners that you can chase (3 different ones depending on pace) that have sucked me into riding harder and longer than I ever have on zwift or a stationary bike. I find it's worth it for that experience.

Clips take some getting used to (3-4 rides where it feels a bit odd) but I've learned to love them and it feels odd whenever I ride without. I'd strongly encourage you to try them out if you're riding this much. For context, I used to ride everywhere in sandals and everything changed once I got my clips.

collin128··on BlackHole Audio Driver
We use Streamlabs OBS and their support page guides you through BlackHole for setting up on a Mac.

Where would I go to find info on setting this up natively? I've looked before but clearly missed something.

collin128··on Windows 11 Officially Shuts Down Firefox’s Default Browser Workaround
I wasn't initially a fan either but I find that it's forced me to organize my tabs / windows by what I'm working on and I actually prefer it now.

Maybe you need some more time, maybe you need to surrender to the ~ or maybe it's not your jam and that's ok too.

collin128··on Windows 11 Officially Shuts Down Firefox’s Default Browser Workaround
When I first switched to Mac I absolutely hated the way the OS handle the alt tab function.

Now I'm a big fan and find it disorienting to go back to Windows but I've been here for 10 years. CMD + ~ all the way.

collin128··on Ask HN: Why doesn't anyone create a search engine comparable to 2005 Google?
Oh interesting, I've played with it a little but not a dev and I've always wondered what the coverage was like.
collin128··on Ask HN: Why doesn't anyone create a search engine comparable to 2005 Google?
Have you ever looked at the Amazon file?

I'll see if I can track down the link but I remember somebody sharing a dump with me from Amazon that apparently was a recent scrape.

Edit: https://registry.opendata.aws/commoncrawl/

collin128··on Ask HN: What is your “sales stack”?
Ran sales at Predictable Revenue for 4 years, here's what we use:

- process first - then train people - then find software to enable the process

I imagine dev may be similar so apologies for the covering the bases. I find many people jump into tools without building good process first.

For process - start with your pipe and qualification stages (if you want a helpful breakdown search Jaimie Buss MEDDPICC - she's VP Sales at Zendesk and forecasts quarterly rev within 1%).

Then figure out your call plans (scripts/outlines) based on above qual methodology.

If you do those two manually in Google sheets you'll be better off than wasting time implementing tech.

FWIW:

CRM = salesforce Engagement = outreach Data = zoominfo Notes = Dooly

That last one is more important than it seems because it ties together your methodology and your CRM when done well.

collin128··on Ask HN: How do I learn more about entrepreneurship/startups?
#6 - our first 10 customers came from customer development interviews, then our next 10 were referrals from them, etc... (did this twice).

If you're not getting referrals then you may not be solving the problem or the problem isn't that valuable.

Once you have 10-20 customers from outside your network it's an early indication of product market fit.

Next, hire a full time marketing leader.

Over simplifying a little, here's a more product focused answer from a few weeks ago (the other answers in the thread were excellent): https://news.ycombinator.com/item?id=27059370

collin128··on Ask HN: How do you generally build a product?
Not sure this is exactly what you're looking for (non-dev here) but I had a chance to interview Michel Feaster (HP/acquired Opsware/mentored by Ben Horowitz/founded Usermind) and picked her brain on how to create something.

The conversation centered around how to create a category but I think the process applies to side projects as well.

Copy/paste from Google doc didn't work well on mobile so here's a link to the doc: https://docs.google.com/document/d/1F0ex-c-vmitYQiDnSSODUZCW...

Michel’s playbook

Look for 3 big shifts in the buyer’s world

Conduct day in the life interviews

Asking When you walk in in the morning, what is the first thing you do every day? How many applications do you log into? What applications do you love and why? If there was a problem I could solve for you, what would it be and why? Who do you report to What are you MBOs

Looking for

What did they do all day What did they love What did they perceive as pain What were they promoted for if they did well What are their challenges in their interactions with their boss

Make sure you understand

Technology landscape Daily work life Responsibilities / mission

Look for patterns in the data

Common pains / problems Value attached to solving it

Find a gap you can solve

What’s the value to the user? What’s the impact on the organization? What’s the ROI of the impact? Value of solving?

Market

Start with a bottoms up TAM

How much do I think they’ll pay me for this? Shoot for 10% of the value, eventually. If I achieve 20% share of the market, is it a $1 billion company?

Then do a top down TAM

If I could redirect 1% of category spending, what would that be? $100b TAM = great for B2B, $1t for B2C?

Product

Break down what you’re going to build

Is it defensible enough from the way our competitors are currently doing things? Is there mental space for a new Kleenex? Whiteboard the solution

Identify 3 core capabilities you must build

See what’s out there for each of these How difficult is it to build each? How defensible is it?

Time horizon

Is anyone out there doing anything close to this?

Positioning / differentiated narrative

Can you define the narrative? How difficult is it to copy? How different is the platform? Can you get your competitors to sell on your narrative? Ex. No Software, Inbound Marketing, Conversational Marketing

Value

Early days you’ll only get 1% of the value you create As you grow, you’ll have more leverage and will be able to slowly bring that up to 10%

collin128··on Ask HN: I built it, nobody came, now what?
Check out Ash Maurya's blog post the 10X product launch. From memory and possibly a few other thought leaders it looks a little bit like this:

1. Conduct customer development interviews where you interview potential users and don't show them your product. Simply ask questions that will demonstrate to you if they have pain.

2. For each pain statement, ask them to rank it's importance on a scale of 1 to 10 and their satisfaction with their current solution on a scale of 1 to 10. This helps you quantify the size of the opportunity.

2.a. repeat this process 50 to 200 times.

3. Stock rank your pain statements based on the largest surface area.

4. Build an MVP.

5. Show it to the people that rated the pains the highest and ask for feedback.

6. If you really nailed it they will be asking you how they can become customers.

7. If they're not asking how they can buy then ask for more feedback.

I think the quantify step was pulled from "lean product management".

I've followed this twice and you usually have to loop through the feedback step a few times before you get it.

Both times, my first 10 customers have come from these interviews and my next 100 have come from referrals from those initial 10. I think that's the gist of Ash's 10x product launch.

I'm being fairly brief because it's a complex subject and I'm on mobile.

collin128··on Ask HN: Best Source for Desktop Backgrounds
This comment brings me back to XP
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