191 karma · joined June 17, 2011
Co-founder of Predictable Revenue, previously Carb.io & voltageCRM.
So far so good with Superset - even as a non-engineer builder.
I tend to interview 30-50 people initially to find a gap in the market. If I'm into something (strong PMF), a good percentage of those people I interviewed will be future buyers.
I typically have cascading meetings for the following steps:
1 - is this 10X better than what currently exists
2 - does our prototype look 10X better
3 - does our v1 solve the gap we found
4 - what features do we need to build in order to get you to pay for it
5 - what features do we need to get you to refer us to 3 friends
A meeting for each of those goals typically leads to customers (again, if I've found PMF).
I thought you needed an API key to work with Claude Code
What has deliverability been like?
Been doing immunotherapy for allergies for 3 years and it is a complete game changer. Last year was the first year I could breathe through my nose for the entire year. No more stuffy months.
I cycle frequently and the impact of the weight loss and added strength has made me feel much faster this year (and it's still rainy/cold season).
1. Exploratory Customer Development - Start with broad conversations. Reach out to potential customers and ask them about their world: their challenges, goals, and frustrations. Don’t pitch your idea, just listen. The goal is to uncover problems worth solving.
2. Focused Customer Development - Once you notice a pattern in the problems people describe, you want to make sure it's shared by a wide subset of customers.
3. Paper Feedback Demo - Before building anything new, create a low-fidelity prototype (mock-ups, sketches, or slides) of how you might solve the problem. Share it with prospects and get their feedback.
4. Real Feedback Demo - When you have a working version of your product, test it with those same prospects and ask for feedback. The goal is to see if the thing actually solves their pain. If it does, you can invite them into a sales process. “Looks like it might help, can we set up some time to explore what it would look like to implement at your company?”
This approach isn’t magic but it works. The best part is that it teaches you how to find customers and what messaging will resonate with them. Resources like The Mom Test by Rob Fitzpatrick are great for learning how to have these conversations without bias.
Two things:
1. He's held / seen the phone live, I buy online so won't get a chance to before I decide.
2. He's also held hundreds (thousands?) of phones which I haven't.
While he does have preferences that differ from mine, his perspective is still interesting.
>what qualifies them?
19.3m subscribers on yt
Hope this is ok/helps ^
- message founders in the space with "I'm working on a new startup and could use your advice"
- after each interview ask them for a referral to someone who you could interview
This creates a referral flywheel and eventually will be a function that brings you customers. I have written a blog post on the topic but I don't think linking here is cool.
The reason I pay for tons of extra Google photos storage is it tags and uploads and pics of my kiddos to an album shared with all the grandparents. It's their favourite app in the world and I'm never allowed to cancel.
Could I replicate that here?
I think Seneca shared these 'tenants' in his letters to Lucilius (book: Letters from a Stoic) but I could have that one wrong. Either way, they've stuck with me:
1. Control your perceptions 2. Direct you actions accordingly 3. Willingly accept what is outside of your control
I worked on something in the space and one of the challenges we ran into was pulling data from Apple Health. At the time there was no API (haven't checked recently) so if we wanted that data we would have needed to build an app. There were companies that had apps/APIs but the price seemed to start at $30k which didn't make sense for us.
Context: we were mostly focused on activity metrics.
Highly recommend the book.
Lean Product Playbook by Dan Olsen.
The two helped me understand what it meant to 'get out of the building'.
7 Powers + Good Strategy Bad Strategy helped me think long term about the business model and evolution of the company.
"Premium usernames cost $29/mo. You can start with a non-premium username and then upgrade later."
It sounded super robotic but I wonder if that was a function of how it was programmed instead of the drumming capabilities of the robot.
"However much you possess there's someone else who has more, and you'll be fancying yourself to be short of things you need to exact extent to which you lag behind him."
Lucius Annaeus Seneca, Letters from a Stoic