I'm skeptical Zoom will be able to parlay their success in video conferencing to grow into a full business collaboration suite, but it's worth a shot. They got lucky that Microsoft and Google messed with their popular video conferencing services just before a global pandemic, but I expect that eventually other product suites will build in enough video conferencing that few people will bother with a 3rd party one. After all, even with incompetent management you can build a passable clone as long as you pour enough money into it.