Zoom added a mail feature. Tell me why?
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Our tech stacks are steaming piles of ass because applications are never "finished". We even do this ourselves, apps that dont get updates are looked down on more often than being seen as "complete"
I'm confused as to why their TV app doesn't have a visualizer. Seems that would be an obvious add.
It suffers a lot of the same problems that iTunes did...
Features dont fit in the UI so they all get "grafted" in.
If your on a playlist that isnt yours, there is not a good way to figure out the year the song is from (is it new, is this from the 60's ... ). Then its 3 clicks to get back to your current play list.
They need to figure out what the next 5 years of feature are and build a UI redesign that will support that + more.
Right-click song, go to album, look at album year (2 clicks).
Click back button. (1 click)
If you click on the album art it opens the "now playing" window. That has some credits but not the year of publication. (and is missing publisher, producer unless that's part of the "artist" info..)
Mind you if your looking at your play list, the album art and song title are not clickable, but the artist is? The album is listed in playlist and clickable. (so none of this behaves like current playing song in lower left though it looks the same).
What is the point of the now playing window? Big album art? Selling me stuff that I never scroll down to see?
Everyone who uses Teams hates it, but to a detached executive who doesn't use it, it checks off a lot more required technology boxes, and a company can get away with just using Teams and not having Zoom, but they can't do it the other way without buying a bunch of other products from other vendors.
For a technical team working issues, that's actually a neat UI feature.
But as you say Teams also has text chat integrated with the company directory, and much better integration with Outlook etc. It's gradually swallowing SharePoint as well from what I can tell (which is no bad thing).
The product in this space I really dread having to use is WebEx.
I'm skeptical Zoom will be able to parlay their success in video conferencing to grow into a full business collaboration suite, but it's worth a shot. They got lucky that Microsoft and Google messed with their popular video conferencing services just before a global pandemic, but I expect that eventually other product suites will build in enough video conferencing that few people will bother with a 3rd party one. After all, even with incompetent management you can build a passable clone as long as you pour enough money into it.
Which really is what makes MS offering so good.
Small business mail sucks. It’s either Microsoft Office (feels like ancient software if you scratch too deep - some settings require remote PowerShell!), Google Workspace (do I need to say more?), or Zoho (the world’s greatest collection of 80% complete software).
Competition is a good thing.
Yes, I think you do?
> Microsoft Office (feels like ancient software if you scratch too deep - some settings require remote PowerShell!)
Strange criticism. Can you name a setting in Microsoft Office that you are finding yourself modifying through Remote Powershell that is available in another means in Google Workspace, Zoho, or Zoom's mail capability?
Not OP, but I think they were likely referring to the admin side of things. There are definitely functions in Microsoft 365/Exchange Online that cannot be done through the web UI and require either a powershell module or just connecting to their Graph API.
For small business email (non-tech company, no internal IT and/or not big enough for an MSP), M365/exchange online can be difficult to set up securely and properly. Microsoft security defaults have gone a long way to help here, but it's still beyond the average person.
I definitely see room in the market for for something simpler than both Exchange (online) and Google Workspace for companies small enough to not have/need internal IT or an MSP
So it's not really fair to criticize M365 for having an obscure difficult way to configure something that isn't configurable at all through the others, right?
Have people lost their mind?
What is the innovation that zoom is introducing, and will it have same value?
A nicely integrated and secure solution is all that is needed
You want to live in a Google/Microsoft pseudo duopoly (in reality it's a monopoly) world, there is a plethora of people that don't
Until having a few random eggs in a different basket becomes a total hassle.