648 karma · joined July 29, 2010
We identify bad clients and projects by automatically analyzing time so you can do your best work for your best clients.
The email list is probably the single most important part of the tech stack actually.
I've never used Facebook for anything, but the above four tools work very well for us.
Based on your original description - you are an expert in "back office" skills.
2. Someone who is difficult in good times will be a monster in bad times
3. Repeating the words of other's back to them is eerily effective
4. Every client is in the middle of some sort of political drama, you will be some minor part of that drama - this is normal and not that meaningful
1. Not getting money up front
2. Extending credit
3. Open ended meetings
4. Being insufficiently explicit about what is being delivered
5. Working on a handshake (seldom a problem with big clients actually) - get them to sign something
6. Not actually meeting in person at least once
7. Not being clear on who owns the code/technology (if you're going to do more or less the same thing for the person across the street then make sure to let the client know that they are getting a license (or something similar))
8. Scheduling meetings in their downtime, but your worktime
9. Not having a template, or even an idea of what a good referral would look like
10. Having a specified finish line - much more important for the smaller client than the larger ones IME
Everything else I place in a large pile on the side of my desk - once it looks like it's going to fall over I go through everything, throw out what looks useless and put the rest in a separate pile. Every once in a while I scan the separate pile documents to OneNote and shred them. It's worked surprisingly well for the past 15 years or so.
Short version - your body longs to be at equilibrium/homeostasis and drugs (alcohol, stimulants, opiates, etc) upset that equilibrium, so your body attempts to return you to your previous state.
There is no free lunch, and a high will be accompanied by a low. The lows come in numerous and surprising forms.
The book is significantly better than my description.
In a speech in 2002, Crichton coined the term Gell-Mann amnesia effect. He used this term to describe the phenomenon of experts believing news articles on topics outside of their fields of expertise, even after acknowledging that articles written in the same publication that are within the experts' fields of expertise are error-ridden and full of misunderstanding. He explains the irony of the term, saying it came about "because I once discussed it with Murray Gell-Mann, and by dropping a famous name I imply greater importance to myself, and to the effect, than it would otherwise have
2. Set aside 30-60 minutes a day for learning, however you define it - for me it's PluralSight and Anki - that is usually how I start my day. Having it on the calendar, without many options to choose from makes it very efficient. Learning should be in sprints.
3. Set aside some amount of money every month for tools and capital purchases - targeted savings accounts are perfect for this - having the money in an account targeted for this purpose instead of a general account prevents a lot of money anxiety and allows you to do a better cost-benefit analysis.
I currently just scan everything into onenote, which works, but is suboptimal.