Salesforce admin is a pain in the ass. There's mandatory updates 3 times a year that require low level software development expertise in order for the admin to understand what will break, building new functionality essentially requires tens of thousands of dollars of consultant development, and god help you if you want to run a report that involves objects that don't have a direct parent-child relationship.
I'm an analyst, and because I know how a database works, Salesforce stuff gets dumped on my desk all the time. I actively seek out alternative systems for everything it does, and would dearly love to see us drop this eye-watering expense.