Thanks for making good points. The VCs are pretty solid, they are some of the most respected VCs in Sand Hill Rd. Do you think they would push for an exit (IPO/Sale) and that would make it worth staying?
The revenue is 60M with cash flow positive (6M) this year, so I think all other expenses were less than 54M (including marketing).
Can you elaborate a bit about "healthy customer-focused anxiety"? I think a lot of customers go into our service thinking it might prove useful without seeing any value first. We have a good marketing and sales team, but I think (and it's my thought) that now they are finding that they are not getting that much value from this service.
Now, I believe the management is solid and they are working to really re-focus on creating more customer value which really makes me happy. Yet, I still think there are several small sized competitors that could provide what we do at a lesser price.
I am hoping that this year's quarterly results will help me calm down. Because, I think if the company is not increasing it's return or on it's path to a successful IPO, then it's better I seek a higher paying job.