The revenue is 60M with cash flow positive (6M) this year, so I think all other expenses were less than 54M (including marketing).
Can you elaborate a bit about "healthy customer-focused anxiety"? I think a lot of customers go into our service thinking it might prove useful without seeing any value first. We have a good marketing and sales team, but I think (and it's my thought) that now they are finding that they are not getting that much value from this service.
Now, I believe the management is solid and they are working to really re-focus on creating more customer value which really makes me happy. Yet, I still think there are several small sized competitors that could provide what we do at a lesser price.
I am hoping that this year's quarterly results will help me calm down. Because, I think if the company is not increasing it's return or on it's path to a successful IPO, then it's better I seek a higher paying job.