whoahey

Whoa, what? Which website? Everything in indianrail.gov.in and indianrailways.gov.in is developed by CRIS. The ticket booking in irctc.co.in is developed with IRCTC itself on top of a BroadVision product. IRCTC links with the PRS of CRIS.

TCS is not at all related to IRCTC online ticketing operations.

Whoa, the huge amount of misinformation in this item's comments is staggering.

You seem to imply that IRCTC had no role in the train ticket booking done by Cleartrip and others; that it was completely initiated and done by the private companies.

It isn't that "companies have come in and done something about this"; it was IRCTC who first published an API that enabled these companies to book tickets. Without the API, Cleartrip and others wouldn't have been able to book tickets.

The other point about a better user interface, well they just don't have a better UI. At least Cleartrip requires more info in the first step than IRCTC. The PNR status functionality in Cleartrip doesn't work most of the time. Filing TDR (a claim for refund) for tickets booked is much more complex in Cleartrip than in IRCTC.

The only problem with IRCTC right now is that it can't cope with the rush at 8 am tatkal and opening day bookings.

The funny thing is that another booking site was made (by the in-house CRIS) and that didn't work for more than a month.

I believe the captcha was introduced because travel agents were using VB based software to automatically book tickets at 8 am using IRCTC.

For the life of me I don't get why IRCTC doesn't use some good load balancing and improve performance of their mainframe.