I've still been using macs but rarely ever logging in to the app store. My personal mac recently developed a booting problem so I opened the store to see if there's some software I could download to help diagnose it, of course I've forgotten my password again, couldn't even tell you the last time I entered it. Go to reset it and despite entering a 2fa code from the backup email address and one from my phone via text message, it's going to take 15 days to reset the password. It's frankly ridiculous.
At this point I think I'm done, this will probably be my last macbook outside of oens provided by work.