298 karma · joined July 16, 2012
Monzo built its engaged customer base before Covid. Since Tom Blomfield left it is more focused on monetising customers. That's what Monzo needed to do but the article is spinning the truth
> The banking experience has not evolved to match modern consumer expectations.
Monzo was a breath of fresh air when it launched. Competitors have caught up a lot — even Amex have a great app with instant alerts now
> Banks do not incentivize better money habits. Their profit models rely on upselling and non-transparent fees that typically penalize the most vulnerable customers.
Monzo is obsessed with upselling. The Plus and Premium products include such innovations as mobile phone insurance and "25% off a home workout membership"
When Monzo was taking off, the coral coloured card was a fashion statement. Warhol once said everyone buys the same Coke - from the President to a bum. Now Monzo wants to encourage people to pay a subscription to get an expensive card that nobody would recognise. I don't think they understand themselves anymore and they are definitely not trying to "incentivize better money habits". This article would have made more sense years ago.
VH1 Behind the hits style show: Walk though git history of a famous repo
[1] https://www.mztools.com/ [2] https://www.rondebruin.nl/win/s9/win002.htm [3] https://www.xltrail.com/
In some places there are even “church”/gatherings for non-religious people called Sunday Assembly
Careers can go like the game snakes and ladders sometimes. If you can phrase the time you spent more positively I think it can work out.
There is a new model coming out soon, so you might get a discount on old stock.
Another route can be just setting a great example and they will be inspired to follow you.
There is probably research out there about turnaround skills for a team.
There's no harm in trying as long as you just don't be a jerk to them. They probably have not been trained or shown what high performance looks like.
Best of luck!
I wholeheartedly agree. Apart from niche examples, like measuring sale people on sales, there is no good reliable way to measure employees based on performance/outputs. IO Psychologists have been looking at this for years and even mathematicians (like Leonard Mlodinow in The Drunkard's Walk) agree.
[1] http://investor.google.com/pdf/2013Q3_google_earnings_slides... [2] https://www.google.com/finance?q=NASDAQ:GOOG
2) I'm not an American but I think your legal system is very good and many objective people do too: http://www.quora.com/Litigation-and-Lawsuits/Why-are-America...
3) I'd recommend anyone to watch Hot Coffee [1] which documents the lobbying and spin that encourages American citizens to think there is a problem with "frivolous lawsuits"
Fiduciary duty to who? The shareholders that cashed in today are the same ones who are behind the IPO. You're trying to make it seem like some poor distant shareholder got screwed over, which is not true.