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ryanlchan

273 karma · joined August 16, 2010

Currently helping people tackle email overload with http://musubimail.com

Formerly, I was a management consultant, helped non-profits crowd-source fundraising, created a new kind of mailing adhesive, researched novel forms of solar power, and acted as an environmental nonprofit's director.

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ryanlchan··on Ask PG: 2012 Startup ideas you'd like to fund?
Instead of asking PG for ideas he'd like to fund, why don't we get back to focusing on solving a real problem with a great team in a growing market?

What kind of unfair advantage can you get working off someone else's idea?

ryanlchan··on Did anybody solve this?
Read up on the Vigenere cipher on Wikipedia. If you still aren't getting it, reconsider which direction you are shifting the cipher text in accordance with the key. Good luck!

(Or do some social engineering and figure out which db company has a 9 letter name.)

ryanlchan··on Lessons from a decade of research on how tech startups succeed long term
Great (and extremely thorough) summary of Great By Choice - a book I think everyone building sustainable businesses should read. While a lot of the points Collins makes will be familiar to those familiar with the Lean Startup, GBC provides some awesome, real-world examples of how to translate those "lean principles" into action.

However, I think you gave one of the most valuable and counter-intuitive points in the book too light a treatment: That successful 10X'ers not only consistently hit their goals, but actively tried not to exceed them.

Living in the start up echo chamber you'd think that "speed" was everything; we do "agile" development, we take venture rounds to "supercharge growth". Hockey stick graphs are treated like the tech world's pornography, depicting circumstances just a tad too good to be real. The mantra is that if a little growth is good, a lot of growth is really good.

GBC turns that on its head. Growth is good, but only a little bit. Only as much as you can handle. Explosive growth can quickly become uncontained growth can quickly become webvan. Facebook limited itself to college campuses, taking years to go public. Southwest started with 3 planes and didn't expand their routes until they had to. Zipcar stayed in Boston until it was absolutely sure it was ready to go to NYC.

The 20 mile march is as much about having discipline in self-restraint as it is about pushing forward.

ryanlchan··on Poll: What's your yearly bonus?
Finance (hedge funds, investment banks, and private equity) jobs can have bonuses that are several multiples of the base pay, especially at the higher levels.
ryanlchan··on How Elite Firms Hire: The Inside Story
The recruiting funnel isn't supposed to be perfect. In fact, most of these 'elite firms' know that their recruiting funnels bring in, essentially, statistical noise. And that's just fine.

Your chances for being hired at an elite firm are roughly .5-1%, or roughly 1 hire per 100-200 applications. No filtering system in the world could accurately filter that many candidates in a reasonable amount of time. As it stands, using the highly flawed criteria we use, it still is an enormous drag on the firm to do hiring.

The criteria used - 'elite' school, impressive extracurriculars, good grades - were selected because of their performance in a quality-time trade off. Your choice in reading resumes is to do a good job with 90% accuracy at 15-20 minutes per resume vs a quick filter with 30% accuracy at 1-2 minutes per resume. With hundreds of applications to read through, which would you prefer?

ryanlchan··on Creativity doesn't need a muse. It needs a drill sergeant.
If you read the article, it doesn't actually ever mention how creativity benefits from having tight time constraints (the drill sergeant metaphor). The closest I saw was a theory that Richards' agency didn't go bankrupt when Hyundai ended their contract, taking 10% of revenues with it, because of his tight time-tracking and budgeting.
ryanlchan··on Why We Moved Off The Cloud
Do you rent your house, or did you buy it?

Cloud is renting servers: low cap-ex but high op-ex, minimal risk exposure, highly nimble. Dedicated hardware is buying servers: high cap-ex but low op-ex , more risk, and more consistent.

There's nothing inherently "better" in either strategy; they each suit a different need.

ryanlchan··on Ask HN: Are CEOS nowadays too soft?
The way the question is phrased makes it sound like you assume that being 'hard' is required to be a transformative CEO. I don't think this is true. A great CEO has many tools in his repertoire to motivate and influence people; cut-throat rudeness is only one of them.

One successful CEO described it to me as such: "If you're Steve Jobs, and you have that talent, you can be an asshole. For the rest of us though, you can't be an asshole, because no one wants to work with an asshole. People just want to do business with a good guy."

ryanlchan··on Why the QR code is failing
Key insight here is right at the middle: "People will not adopt a technical solution that serves to replace a manual task, if that solution is less efficient than the manual task it replaces. How could we think that QR codes for marketing would work any better than CueCat? Did we not learn the first time?"

No matter how great technically, no matter what the reward is at the end, if you can't get people to use the product it's not useful.

ryanlchan··on Silicon Valley's New Hiring Strategy
I think calling it a "new" hiring strategy is deceptive - the more innovative companies in the valley have been hiring based on ability instead of status or education for quite a while.
ryanlchan··on That daily deal you bought? Maybe not so great a deal after all
Groupon sells marketing. The daily deals sites, and everything on them, is finely honed marketing.

It's a beautiful psychological play. The % off, the timer, the social pressure - an automated version of the used-car salesman pitch. It doesn't matter what the absolute price is - studies have shown the consumers are more willing to buy a product that is at its "everyday low price", even when it's that price... every day.

In fact, I wouldn't be surprised if the deals had special "Groupon only" pricing. Gilt Group went through this a few months back with their "Made for Gilt" specific items - they were selling inventory which had ridiculously inflated "retail prices" pulled out of thin air.

ryanlchan··on 25% of Yale goes to Consulting, Finance
Strategy consultants are extremely highly paid, extremely specialized temp workers. We only create as much value as the client asks us to get.

It's a time-money play. We do the work that creating or scaling a corporate strategy group would do if you had the 6-12 months to go out, hire a team, train them together, create the necessary links to the organization, and go do the work. With consultants, you can hire and fire us at any time, no severance, pensions, or hard feelings. Once our work's done, we leave.

I'm not saying it's the best thing since sliced bread. But zero net contributor it isn't.

ryanlchan··on Validate Your Idea Using a Letter of Intent (LOI)
This is a really important step to remember. The 'decreasing discount' method is only really effective when you not only decrease the discount but increase the concreteness. The steps should be from oral agreement -> non-binding LOI -> binding LOI -> payment. And you want to get to a confirmed payment; without that step you don't have any idea what someone's actually willing to pay.
ryanlchan··on Show HN: SurfControl - helps you be more productive online (made at a hackathon)
Looks similar to RescueTime (http://www.rescuetime.com/). What's the differentiation strategy?
ryanlchan··on Reasons why you should find what you love and double-down on it
Cal Newport is a champion of a very different viewpoint: following your passions doesn't necessarily make you happy [1].

His theory is that you can't just drop everything and start over - you have to leverage the assets you've built up over your professional life. You gain enormous bargaining power by having this wealth of professional assets on your side, and utilizing them intelligently allows you to change your work to better fit your passions.

In other words, it's not the work that's making you unhappy. It's the workplace.

[1] http://calnewport.com/blog/2011/08/13/dont-quit-your-day-job...

ryanlchan··on Why don't developers dress better?
It's not about respect. It's about taste.

Ira Glass was once asked about how he became a great radio host [1]. His response was that he continued to work on his craft even when he knew it was terrible. Knowing your work is terrible is crucial because it means that you have taste - you know what needs to be done, and you know what would fulfill it, even if you don't have the ability to execute it.

Style is about taste. And note, style is not equivalent to 'dressing up'. Style is knowing what pieces go together to create an aesthetically pleasing form. Style is knowing your body type, your personality, and your needs and putting together outfits that compliment and combine those strengths.

When developers get made fun of for not dressing up, it's not because you're wearing a t-shirt and jeans. It's because you've put no thought into which t-shirt with what jeans. There's no thought about how the pieces fit together. There's no taste.

Taste is critical for us because it's what makes or breaks a product. What makes Apple great? Taste. What let Instagram beat out the plethora of other photo apps? Taste. What allowed Facebook to take over MySpace? Taste. Taste is what will give me confidence that when you are on my team, you will do exactly what is necessary to make us win.

Taste is imperative. Take every chance to show that you have it.

[1] http://kottke.org/11/04/your-taste-is-why-your-own-work-disa...

ryanlchan··on Why Facebook Works for All, Twitter for Some
I read once that the surest way to identify an engineer driven company was to look for user elements that work like data structures. Between the @'s, the #'s, and the other various syntactical quirks, Twitter sure seems to fit that description well.

On the other hand, however, I'm not sure that's only a bad thing. The barrier to entry is present but not insurmountable, and it gives the "Twitterati" a clubby sort of feel. Everyone wants to feel special - back when Facebook was invite only, people would claw and clamor for invites. There's a balance in there, and it seems like Twitter's gotten close. Not perfect, but close.

ryanlchan··on Tumblr valued at $800m
I wonder what business model the valuation is based off? They could make some pretty good ad revenue based on their page view numbers, but it seems like a waste to have these exquisitely high engagement websites make most of their revenue off irrelevant display ads.

Google news bypass of paywall: http://www.google.com/url?sa=t&source=newssearch&cd=...

ryanlchan··on Data on Beijing Cabs Reveals the Cause of Traffic Jams
Sometimes it takes a bold move in order to convince your customers about change. See: news feed, box wine, and nearly every apple product.

In fact, I've never figured out why first class has to board first. When I rode on Cathay Pacific on business, the attendants come get you from the traveler's lounge last, once everyone else has boarded. You don't need to jockey for overhead luggage space, so why wait longer in the cramped confines of the cabin? I wish more airlines did that.

ryanlchan··on Why I created MBAHacks.com, or Why I am learning to program
All great reasons, but there's one I would add as an MBA: Learning to program makes you a better business person.

How?

Made to Stick has a great story about a math teacher who struggled to convince his students of math's importance in life. As he put it, math is like weight lifting. You don't work out to prepare for the day a rogue barbell comes and traps you on the ground, you work out so you can run faster, tackle harder, and jump higher. Math is weight lifting for your analytic mind - it helps you rationally think through problems and establish logical steps to the solution.

Learning to program, and to take it further, learning computer science, is not about making the best app ever created. CS is mental weight lifting on the _process_ of tackling business problems. Dissecting an app into its MVC components will help you understand the business you plan to create, what is core, and what is fluff. In other words, learning to program will make you a better business person, even if you suck.

ryanlchan··on The Sibling Effect
Is this getting blown a bit out of proportion? The correlation with birth order is 3 points on an IQ test - for reference, texting has been shown to drop your IQ by as much as 10 points [1].

Much like a MBTI, this is probably useful in the broad sense, but should not be depended upon objectively.

[1]http://www.timesonline.co.uk/tol/life_and_style/education/st...

ryanlchan··on Samurai: New Payment Gateway from FeeFighters
Your intro clip mentions that the intelligent routing will send foreign payments to foreign merchant accounts - I take it that that part is more of a 'coming soon' portion?
ryanlchan··on Ask HN: How to find a room in SF to rent?
For all the talk about SF being a great start-up culture, what's true everywhere is still true here: No one wants a roommate who can't make rent.

Damn near every place I went to with a photocopy of my job offer did I get offered a spot. Try getting something in paper from the company you're working for and bringing that to some open houses. I got much better responses from that tactic than bringing beer or nothing at all.

ryanlchan··on Poll: Do you pay a patent troll?
Bit of a chicken and egg question, isn't it?

IP trolls only really come after you once you have enough success to be worth suing. The value that IV gets is from a license or a settlement, both of which require money. And to have money, you have to have... success.

Why didn't Android get sued before being bought by Google? Because no one cared.

The time to start thinking about licensing from a troll is the minute you think you have enough to defend yourself against one.

ryanlchan··on [dead]
Or, start investing while people are getting nervous.

Honestly, while the tea party is strong, my feeling is that the majority of the Republican party are somewhat reasonable conservatives who actually like having an economy. They'll use the softness in the stock market to reinforce why they need additional tax cuts or other concessions and ride to the rescue when they 'miraculously' come to a compromise days before the limit.

Such is the state of politics today.

ryanlchan··on Why we’re building a boring business (and you should too)
Management consulting will give you a great view of the problems a company has in the industry. It probably won't give you a great lens on problems the industry as a whole are having trouble dealing with. As you can imagine, consulting firms have a vested interest in making sure that the companies that they deal with remain giant behemoths rather than nurturing ideas for disruptive innovation.

That being said, I do think it's a great way to shape up your general management skills, and an excellent post-college option.

ryanlchan··on How to make awesome diagrams for your slides
I've actually started regressing away from PowerPoint back into the 'chalk talk'. There's something incredibly powerful about being able to draw the idea in front of an audience which makes your presentation just that much more sticky, especially in this day of ubiquitous slides. As an additional benefit, I find that I have to put a lot more thought into what actually needs to get communicated when I have to physically write it out. Dan Roam's Back of the Napkin is a great book explaining how to communicate using a pen[1].

[1] http://www.thebackofthenapkin.com/

ryanlchan··on Google Search by Image
Google's been starting to eat a lot of smaller start-ups' lunches recently. Google Music encroaches on Pandora's turf, and Search by Image can only be bad news for Tin Eye. I'd be curious to see how they respond.

Edit: Actually found Tin Eye's response on HN after the fact [1]. They claim that their business model (licensing to businesses) is sufficiently different from Google's consumer focus. This might be true at the moment, but it's only a matter of time until this ends up in Google Apps or the search appliance.

[1] http://news.ycombinator.com/item?id=2658111

ryanlchan··on Overshadowed - Pandora Also Files For IPO
Smart play: Pandora's launching their IPO before the other big players start moving. With Google Music and Amazon Cloud Player coming into the market, Pandora's trying to get their offering done before competition gets fierce.

Feels like Groupon is doing something similar. With Google and Facebook moving closer into local deals and LivingSocial nipping at its heels, its only a matter of time before Groupon starts feeling the heat.

ryanlchan··on My Job As A Pre-Launch Startup CEO Was To Buy Sandwiches
My outlook on this comes from a quote attributed to Steve Jobs: "When you're the janitor, the reasons matter. But somewhere between the janitor and the CEO, the reasons stop mattering."

Your job as the CEO is to make sure work gets done, regardless of what happens. Doesn't matter if you're a $1B company or a 3 person startup. Get. It. Done.

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