500 karma · joined February 10, 2011
The idea of LPTHW has always seemed cool, but I've looked at the table of contents a couple of times and thought "huh, 80% of these topics seem trivial to me"; maybe I could still benefit by skimming through and reading anything that I don't already know. Also, it's kind of a bummer that there's no .mobi version.
For mathematics, all of the material is broken down into the very basic components, so it's easy for a video to have a set of prerequisites which any viewer should understand before watching (with a set of links to the videos corresponding to those prerequisites).
For a subject like history, the material can't easily be broken down. As the article points out, a statement like "as you can imagine, Japan did not produce a lot of its own oil" may be common sense to someone of high-school age, but an 8-year old may have no understanding of how oil is produced or where it comes for and the statement may make no sense. This doesn't render KA as dangerous or useless, just points out a problem which needs to be solved and which they are certainly aware of :).
I think he's greatly exaggerating the hassle of a single dialog box appearing when someone loads Instapaper. The quote he opens with describes leaving a review prompted by one of these dialog boxes as interrupting your flow; it really doesn't. If you don't want to review the app, then you hit "no thanks," and that's it; if you want to review the app, but need to use the app right now, then you hit "remind me later"; if you want to review the app, and this happens to be a convenient time for you, then you hit "review." Sure, this is annoying if you're perpetually hitting the "remind me later," but that means that user really wants to review the app but doesn't have time; if they want to review the app that much, then they probably find it a feature to be reminded! At the very least, perpetually seeing the dialog could make them no longer want to review the app, but I don't think it would hurt their image of the app as a whole at all. And if you don't want to review the app, which is probably a large portion of users, then you hit "no thanks," and that's the end of it; is that really that inconvenient? A one-time dialog box that's easily dismissed? This reminds me of when I worked on a team last summer rewriting https://weather.torproject.org/, and we spent hours discussing/arguing amongst ourselves and with members of the Tor project whether it was okay to send one email to Tor router operators describing Tor Weather or if router operators would be annoyed by the spam. It was my personal opinion that this was a very silly waste of time, since very few people would see one useful email targeted at a specific group of people as spam. Things start to look like spam when they reappear or show up in your inbox when you have no interest in it. If you're a Tor router operator, you'd probably like to know about a service that tracks the status of your router. I digress, because Tor users (especially users interested enough to run their own routers) seemed to be particularly sensitive to receiving spam, so our decision to not email the list of operators describing the service for the most part made sense given the audience. The point is: are owners of an iPhone or iPad on average going to be that annoyed by a single dialog if they don't want to see it? If they do want to see it, they find it useful; if they don't, they close it. Is closing a single dialog box that painful? Really? Also, when you start to describe your app as a great product, you have to start comparing it to other apps that your audience uses. Say all their other apps use dialog boxes to prompt for reviews. Are they really going to think of Instapaper as that much better and solid of an app because it's the one app that didn't ask for a review? I agree that it does seem classier, in theory, to not beg your users for a review, but does any end user who doesn't read Marco's blog ever get that impression? I certainly didn't until I read this post. I use Instapaper a ton, and I love it. But I never realized it didn't ask for a review. I only notice when I'm asked for a review, not when I'm not. So many apps ask for reviews now that expecting your users to remember which apps haven't asked for reviews is basically idiotic to expect of anyone.
Not everyone who buys his app searches for the app by name because they heard the app was so great and is going to buy it without question. Whether Marco wants to admit it or not, he does have competition in the form of ReadItLater (I don't know about in the iPad space, but at least in the iPhone space). It is completely reasonable that a user would, having heard about the two products, compare the reviews/ratings on the App Store before committing and buying one or the other. Personally, I tried both apps before deciding which one I was going to use, but I don't think most people care that much. Also, this is especially important since ReadItLater has a free version. Users who can't decide can try RIL for free, but they have to pay $5 ($2 more than RIL Pro) to even get a glimpse at Instapaper; if Instapaper's reviews aren't better than RIL's, then why would they ever do that?
What exactly do you mean by this? What is there that you can do in Javascript that you can't do in Coffeescript?
Not only did sales increase incrementally, but nobody seemed to notice.
What does this mean? This "nobody even noticed!" attitude he expresses several times seems very ignorant to me. Sure, very few people heard that Instapaper had a free iPhone app, didn't look for it right away, then a month later searched for it, saw it wasn't in the App Store, and emailed or tweeted Marco personally asking what happened. This is the only chain of events I can see leading to a potential user giving Marco direct feedback, the lack of which is what he seemed to interpret as "nobody noticed."If you change a bunch of road signs, but everyone from the neighborhood is on vacation and so no one sees the new configuration and exclaims "What is this?!", does that suddenly mean that new drivers won't act differently in response to the new road sign configurations? Note that assuming that somehow "everyone from the neighborhood is on vacation" is not at all an unrealistic assumption to make. People who had already downloaded the free app were golden when he removed it, so long as they didn't wipe their iPhone or upgrade. You could argue that maybe they would've thought "huh, why haven't I gotten updates in a while?" First of all, I doubt anyone thinks like that. I know I certainly don't think about updates until the App Store tells me I have 10 and I get frustrated at it; I only notice when apps require updates, not when they don't require updates. Second of all, they may have just thought the free app would be getting less updates than the paid one.
And there are countless other reasons why "no one has personally emailed me about the absence of this" is a terrible reason to conclude "nobody really cared" and especially (what I think he is implicitly getting at) "no potential future buyers of the paid app were turned off by the absence of a free app." Maybe they only cared a little and got bored once they couldn't find it in the app store, but otherwise would've been engaged by the app or (since he acknowledges that there are few converts) have been interested enough to tell friends who would eventually pay for it. Maybe, and this is _crazy_ to propose, a significant number of geeks went looking for the free app having heard a lot about Instapaper, saw there was no free app, were pissed, but didn't know or think or care to email Marco about it; maybe they thought he did it purposefully and didn't want to bug him, maybe they were intimidated, maybe they didn't know who Marco was, etc.