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rrwhite

764 karma · joined February 29, 2008

Founder of UserVoice.com. UI designer. Other projects include SlimTimer.com and formerly Kiko.com
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From lowly dev to funded founder - and the missteps and lessons along the way

rrwhite.svbtle.com·17 pts·rrwhite·
1

UserVoice launches TouchPoint Toolkit to move service away from the help desk

pandodaily.com·12 pts·rrwhite·
2

UserVoice + Crittercism: integrated support & crash reporting for app developers

thenextweb.com·40 pts·rrwhite·
7

UserVoice for iOS: Add native in-app user support to your iPhone or iPad app.

uservoice.com·22 pts·rrwhite·
4

Lessons learned from running our distributed team over HipChat

uservoice.com·29 pts·rrwhite·
5

Revenue could be fatal: 3 reasons your startup should consider waiting

uservoice.com·23 pts·rrwhite·
32

How we run our agile dev process using only Trello and Google Docs

uservoice.com·163 pts·rrwhite·
54

UserVoice turns 4: 182 people/sec see a Feedback widget + Helpdesk becomes free

uservoice.com·31 pts·rrwhite·
11

Maybe MBAs are good for something

blog.uservoice.com·5 pts·rrwhite·
0

Why our small, inside Series B round is exactly what we need

blog.uservoice.com·69 pts·rrwhite·
6

Your FAQ could be answering 40% of support requests and save you 8 hrs/mo

blog.uservoice.com·101 pts·rrwhite·
34

How we almost didn’t raise $800K in the worst investment market in years

blog.uservoice.com·85 pts·rrwhite·
22

UserVoice launches Helpdesk We want to be the only customer facing tool you need

blog.uservoice.com·72 pts·rrwhite·
32

I'm a CEO, and I'm on the support team

blog.uservoice.com·1 pts·rrwhite·
0

Customer powered support doesn't work

blog.uservoice.com·66 pts·rrwhite·
16