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robertlaing

94 karma · joined December 28, 2012

Co-founder and CEO of Gengo, http://gengo.com
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robertlaing··on Investor Herd Dynamics
That's something I've seen angel investors argue about on panels but never really agree on.

Good post by Mark Suster here: http://www.bothsidesofthetable.com/2012/09/08/should-investo...

robertlaing··on How to Prep if Your Startup Gets on TV
Another piece of advice (equally for live or non-live TV): Keep mentioning your company name in your answers, even if in a normal conversation you wouldn't. This means if your conversation gets edited heavily (which it will if it's recorded TV) you'll make sure to get your company name in there at least once.
robertlaing··on Soylent raises $750k on Crowdhoster – what’s next for open source crowdfunding?
I agree.

(And it reminds me too much of baby formula, which is proven to be less healthy than the real stuff)...

robertlaing··on Yahoo Japan Data Breach: 22M Accounts Exposed (10% of all Yahoo accounts)
This is a gross generalization.

Sure, plenty of companies are behind. But quite a few are too in the US... http://www.pcworld.com/article/249951/if_it_aint_broke_dont_...

I'm also not sure that "new" means more secure in this kind of context either. LinkedIn ain't exactly ancient and had a similar breach last year.

robertlaing··on Why Don't Startups Get Their Users To Invest In Them?
This article is not 100% clear on whether it means "true" investment or just paying for a service, which is not the same thing at all.

But regarding "true" investment, It's something we looked at 18 months ago when raising our Series A. At the time it was impossible due to SEC regs around accredited investors and max number of investors (deeper analysis here: http://www.startupcompanylawyer.com/2012/05/26/is-crowdfundi...) so we gave up. But it would be great to have simple ways of getting it done.

https://wefunder.com/ and others (round-up here: http://www.thecrowdcafe.com/investment-crowdfunding-platform...) are trying to make it happen. Good luck to them :)

robertlaing··on Ang Lee and the uncertainty of success
I'm surprised he didn't mention his interview with the comedian Stewart Lee: http://www.youtube.com/watch?v=hHC13MYcrR4
robertlaing··on Code.org – Dedicated to growing computer programming education
This is awesome.

I just wish someone had edited Will.i.am's quote though... I think he thinks 'reading code' is like reading music or something...

“Here we are, 2013, we ALL depend on technology to communicate, to bank, and none of us know how to read and write code. It's important for these kids, right now, starting at 8 years old, to read and write code.“

robertlaing··on Let's avoid designing like this
I don't know qz.com's financials, but the ad:content ratio of a profitable publication is normally a lot higher than what they have. Which suggests they're either strategically de-prioritizing advertising for the short term in order to build up audience, or they are struggling to sell space.

In the long-term, I would expect that for you to continue to enjoy quality content on qz.com, you'll probably be disappointed by an increasing amount of advertising. Whether it's in-between scrolling articles, or in the form of advertorial, or a banner at the top of the screen, it will come :( Such is the way of the world.

robertlaing··on Let's avoid designing like this
You're right to ask the question. But (a) the site isn't optimized for you, and (b) Forbes is trying to make money. So your blog post comes across as (I'm sorry to say) naive.

If you want to find out these kinds of answers for yourself, try running an advertising-supported website for a few months — it could be genuinely interesting.

robertlaing··on Decoding the Deadpool: How to Tell When a Startup Has Failed
Right: title is nice, article is a bit lacking.

I was imagining a combination of metrics (and a heavy use of the Crunchbase API) that would allow you to guess their burn rate and cash remaining. Could be pretty cool. Maybe someone wants to build it?

robertlaing··on In High-Tech Japan, the Fax Machines Roll On
I've been shocked since I moved to Japan about this. The most in-your-face example for me, was visiting Japanese real estate agents, looking for apartments. They'll often literally hand you a book of fax papers compiled together, four inches thick.

We've managed to survive mostly fax free at our startup and at home — but we own faxes in both places.

But my sense is, until there's something "ten times better" for the aging demographic who loves to fax, it ain't gonna change for the population at large (and it is, uh, large). Tablets (and the ability to write by hand) are one piece of the equation, but the paper-trail piece is harder.

robertlaing··on It is cheaper to fly to US than buy Adobe software in Australia
No I guess you are right actually. I think I should have said "the government for allowing Adobe to take complete monopolistic control of an industry".
robertlaing··on It is cheaper to fly to US than buy Adobe software in Australia
Not with current management and mission I would guess. Maybe moreso Pixelmator or one of the more commercial apps.
robertlaing··on It is cheaper to fly to US than buy Adobe software in Australia
Voila, monopoly in action.

I have both a grudging respect and an intense dislike of Adobe for their complete ownership of the creative software space. It's kind of amazing, and it's the clearest example of a monopoly that I experience in my everyday life. Well done, I guess?

robertlaing··on Ruins of an Alternate Future – Jinhua Architecture Park
One of the more interesting things about this article, for me, was the fact that it's one of the few places where the author's [I assume unintentionally incorrect] use of the phrase "affect change" actually kind of makes sense. It's very common to make this mistake (http://grammarist.com/usage/affect-effect/), but it's very rare for it to make sense.

As in, architects may be able to "change" change. And that's maybe more interesting than the idea that they can create change.

"Planned and curated by dissident artist Ai Wei Wei, each pavilion represents a new path forward for architecture, at least in the mind of the designer." — Surely that's affecting change (changing "change").

robertlaing··on Ask HN: What is good advice going forward in my negotiations?
You have a number of negotiation points here: - Percentage ownership - Vesting length - Vesting cliff - Hours you expect him to work - Cash salary - Bonus - Title

And some questions to ask yourselves: - How long have you been working on the project before he got involved? - How much ownership in the idea/IP does he have? - Do you all have the same definition of success? (e.g. does he want a long-term business or an acquisition? what does a 'successful exit' look like for you all) - Is this going to be his only job or is he consulting on the side?

When you're all very clear about the above, it will be easier to come to a reasonable agreement. The "What does success look like?" question is the most important, and something that many startup founders are afraid to ask until it's too late.

A 2-year vesting schedule is not insane, but it begs the question of whether the guy thinks he is key to the business. It is certainly something that seed or A-round investors will want to increase if he is vital, and if he's not vital he shouldn't get 24% :)

Good luck.

robertlaing··on Rebranding Your Startup
Chosen... will keep trying a few things though. So gradual A/B.
robertlaing··on Rebranding Your Startup
Was always an option but we wanted Gengo.

Probably relevant to mention that "Gengo" is the Japanese word for "language". So it makes a lot of sense for us.

robertlaing··on Rebranding Your Startup
As I recall we did something like... if price < x, commission = y% price > x, commission = y-5%

Regardless, hard to have a perfect transaction in this kind of thing from a buyer's point of view because by default you have imperfect information. Such is life.

robertlaing··on Rebranding Your Startup
I can't disclose exactly. Roughly a junior developer's salary.

It was owned by someone who's name is actually Gengo, and had a business predicated on the name. So he was reluctant to sell.

The broker got between 10-15%.

robertlaing··on Ask HN: Who were you before you were a silicon "valley-type techie"?
Married a Japanese girl in London (I'm British/Australian). She had been there for 10 years so perfect English. We decided to move to Japan a few months after we got married (more because I wanted to live there and see what it was like :)

Started Gengo a couple of years after arriving (in 2008). I wouldn't really have had the idea for the company if I'd stayed in the UK, because obviously it's all about the language barrier. Japan's not the easiest place to start a startup (it's quite a bit easier now, more funding etc) but it wasn't insane.

Onwards and upwards :)

robertlaing··on Ask HN: Who were you before you were a silicon "valley-type techie"?
Web designer/programmer working in agencies in London, back in 2004.

A freelancer who was working for us quit and raised some money for a product idea. And friends, who had founded Last.fm, started getting a lot of traction.

About that time I realized "oh I don't need to work for agencies my whole life". Was very inspiring. I think that unless you've grown up in SV, gone to Stanford etc, that kind of idea is very uncommon.

Moved to Japan, started a startup.

All been downhill since then :) Gotta get off this crack :)