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pkrotich

645 karma · joined June 24, 2019

Hi, I'm Peter Rotich - a software engineer turned entrepreneur; founder (Enhancesoft & SupportSystem) and an open source developer (osTicket).

You can reach me at peter@rotich.com

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pkrotich··on After my dad died, we found the love letters
Man… the battle between cultural expectations and our true selves is humanity’s oldest conflict. A few people get lucky. Most of us survive in the cracks.

No capitalization was as surprising as the narration itself… not sure how to feel about it! Counter culture?

pkrotich··on What You Get After Running an SSH Honeypot for 30 Days
The keyword is diligently keeping your system up to date! That said you’ll still have exposure to zero day vulnerabilities and DOS attacks.
pkrotich··on Ask HN: What do you have more than enough of?
Drama - but I’m making progress with radical accountability (which I used to think of as self gaslighting). It has helped me cut down my own bullsh*t and I’m happier for it!
pkrotich··on Ask HN: How do you manage photos, philosophically?
I’ve been toying with the idea of creating physical coffee table books with accompanying digital / online version (think photo blog) to document both pictures and thoughts for a particular trips for example- I think it’s much better approach than old school albums.

All I need is a mini-press operation

pkrotich··on Why don’t Americans eat mutton?
Am I the only one who went “wtf is mutton?” ;)

Love goat stew - but you have to know how to season and cook it right tho.

pkrotich··on Ask HN: Helpdesk/ticketing software for small SaaS company
You can try osTicket https://osticket.com

The UI is very dated, but we're working on a rewrite with modern UI.

pkrotich··on Laid off by Big Tech, then recruited for contract work – at the same place
Not when it’s at-will employment. You don’t need a reason to fire anyone in most states in US. Only exceptions are protected things like because of gender or race etc - but that is even blurry to prove it.

Unions are the only protection but companies do everything to burst unions e.g Starbucks and Amazon.

pkrotich··on Ask HN: How do you turn off your problem solving brain with people you love?
I most definitely struggle with this as well - a friend sharing their issues can result in instant solutions streaming out or even sleepless night “solving” their problems!

I haven’t completely gotten away from the habit but I now make sure I ask at least 3-5 questions about how they’re going to address the issue, details or how they feel - it helps me slow down the stream of solutions and more often than not they already have a solution of sort!

pkrotich··on Ask Dang: What tools do you use for moderating HN?
Same here - reminds me of a lawyer named “So Sue” - cannot find the reference but I thought it must be interesting seeing her name on legal papers.
pkrotich··on Apple Makes Major Progress on No-Prick Blood Glucose Tracking for Its Watch
Mine never drops that low - but it has gone as highly as 500+ and I can definitely feel that something is off.

Question - do you eat meals in regular schedule or just once a day?

pkrotich··on Ask HN: What would happen if we prioritised all bugs over all new features?
It would really depend on the severity of the bugs... assign severity levels as part of triaging.

Also what kind of bugs are coming up is important... I think bug do tell stories; it might help you identify issues with feature assumptions on workdlow or use-cases and that needs to inform your product development as a feedback loop to avoid technical debt and having to rewrite stuff later.

Depending on the size of your team, I would have a 2-4 people focusing on just bugs / QA (so you can catch most bugs going forward) while the rest of the team focuses on new features.

pkrotich··on Apple Makes Major Progress on No-Prick Blood Glucose Tracking for Its Watch
This is welcomed news! I'm diabetic (type 2). While I have it under control and don't need continous monitoring or insulin, it would be nice have data on levels monitored.

I've considered implantable monitoring like Eversense CGM but it's costly and the implants only last for 90 days and requires doctor's visit to "install" it. At the moment - I resort to finger testing whenever I feel off or want to know the measurement.

I would be willing to do an implant (chip?) if it can last for say a year+ with Apple Watch, for example, tracking the data and sending me alerts as needed.

pkrotich··on Ask HN: Why is hiring so dehumanized, and what can be done?
I used to believe in "culture fit" as well but it took me going to a tech conference to realize it was a codeword / gateway for alot of **isms.

And I don't even mean racism - say your potential candidate is older with kids (assuming you're younger) would you pass them because they cannot go out drinking with you after work (a.k.a social circle)?

That said, I agree that you want to work with people you get along with, but it has to be at work. Social circle is the issue for me.

pkrotich··on Ask HN: Why is hiring so dehumanized, and what can be done?
It's just like dating - have you tried it lately? Dating Apps has made the issue even worse - so "better" hiring platform is not a viable solution either.

The quickest hires IMHO are via referrals - but this is sort like arranged marriages/dates and it comes with it's own set of issues (nepotism etc).

I think companies need to have dedicated HR / Recruiters (or hire headhunters) to cut down on such frustrations. But the problem is tech hires, unlike construction / temp hires require high touch interviews with department heads etc. Add flood of resumes (now that WFH is a thing) and it's so difficult to speed up the process since it's costly to hire the wrong candidate.

pkrotich··on Ask HN: Anyone celebrating Fat Tuesday today?
Most locals go MIA during parades. Absolutely not worth driving anywhere today!
pkrotich··on My mindfulness practice led me to meltdown (2021)
Being mindful can open scary doors for sure... but something about the article gives me the vibes of depersonalization opesode of sort. Perhaps the effect of Marijuana + Mindfulness + Other stuff?

I say that because a while back I started using CBD oil (yes, I bought into awesome benefits in listicles!) AND it triggered the worst 3 weeks of my life ever! Endless stream of panic attacks, paranonia and Depersonalization-Derealization [1].

I'm never touching CBD again!

[1]- https://en.wikipedia.org/wiki/Depersonalization-derealizatio...

pkrotich··on Ask HN: Dealing with people having “Computer Problem”?
Sounds to me like you intimidated by thier degrees and whatnot! I would say build up your confidence on your core work and focus on solving problem at hand!

A good way to do that is be open to them explaining stuff to you - they'll yap away while you halfway listen as you focus on your core task, don't try to be at thier level. Be a student.

Think of it this way a car mechanic probably knows way more, about engines for example,than a car designer.

pkrotich··on GitHub to lay off 10% and close all offices
This is where co-working space (WeWork?) would work well. I just signed a 3 months contract for my team to meet at co-working place as needed to kickstart a project which in person meeting is important.
pkrotich··on Smartphone sales are so bad even the holidays couldn’t help, says IDC
I really think it’s because of batterygate- batteries trotting is not a thing anymore, perhaps
pkrotich··on Ask HN: Why does PHP dominate the CMS space?
It’s because even $5/month shared hosting plan has it. Simply put - PHP is everywhere!

Most CMS are installed via auto-installers (e.g on cpanel) and are also managed by mostly nontechnical users using shared hosting! So… if your CMS is written in Perl or Python with tones of modules required then you’re out of luck when it comes to adoption.

pkrotich··on What happened to the first cryogenically frozen humans?
I think the OP has a point - look at the cycle of innovation e.g in physics - happens almost every 100! I think it’s not an accident - as older generation die out the new ones can easily question the wisdom of the death vs living giants!
pkrotich··on Marion Smith, the world’s most prolific cave explorer, dies at 80
Caves scare the hell out of me - I get anxiety just thinking about it!

Come to think of it - I don’t think I have any hobby that borders on scary to anyone ( flying somehow calms me and snaps me to reality tho).

Perhaps I’m just an anxious person, but caving is a nope for me!

pkrotich··on Identical twins aren't that identical
Intereting question... my younger brother was a twin as well, born prematurely and incubated for months. His twin didn't make it and to this day he claims his twin took part of his brain or will (not sure exactly what he means)

I've always dismissed it as an excuse for not doing well in school & life... but I sometimes wonder if it's a legit phychological "hold" of some sort.

pkrotich··on Ask HN: What's the best way to get developers to try a new devtool?
I agree that developers are vital - but the buyer is who to market to, not necessarily the user.
pkrotich··on Ask HN: Handle customer DB access in SaaS
I would not add such access to your turnkey SAAS instrastructure. Perhaps you can offer a read-replica as an add-on but the headache will be massive when it comes to CI/CD with little ROI for most of your customers.

This is an opportunity, I think, for you to sell an Enterprise Appliance version of your application at 1000X the price. Such whales (customers willing to pay for custom BI) can host it internally, in a private-cloud or as a manged private-cluster (copy). If you go add-on replica route - then perhaps replicating data to Analytic Database with nosql type storage format will be ideal in solving schema problems and decoupling the access.

pkrotich··on Tell HN: I just reached 10 paying customers after 2 weeks of the public launch
Nicely done and simple!

Perhaps not product direction - but I would suggest it anyhow; It would be awesome to explore making it an onboarding / interractive / guided self-serve walkthrough pilot with checklists and such. That's a better product for SAAS model in the longterm - making interactive demo recording a feature and a tool for metrics collection etc.

pkrotich··on Ask HN: What's the best way to get developers to try a new devtool?
Perhaps your friends interviewed potential customers (i.e buyers not just users) and arrived at marketing it as a dev tool for dev teams...

In my opinion - I'm not so sure if the product should be marketed to "dev teams" per se! To me it looks like a collaboration tool around product development... not just for developers.

I would think the primary buyer would be PMs (Product / Project Managers) who would then push for the tool-use onto the dev teams as a way to improve collaboration and close the feedback-loop across all stakeholders (design, marketing etc). Yes, for that to be a success it requires devs to love it and indeed make thier job easier, but I don't think they're the primary buyers. Developers, in general, are notoriously hard to sell to because they filter out marketing jargon!

pkrotich··on Lab-Grown Meat Is Safe to Eat, FDA Says
How would you know next time you order a steak at your favorite restaurant? I can see restaurants substituting - just like they do with fish.
pkrotich··on Ask HN: Company is going through layoffs, but still interviewing me. Red flag?
I can relate... I distaste stability as well, I like being on the edge - makes me feel more alive!
pkrotich··on Almost everything on Amazon is becoming an ad
Ad and junk… I recently ordered speakers and I got broken ones that looked like it was rescued from a bin / dumpster.
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