olsm

You are right. It seems like a lot of people assume Keys4Coins is a crypto startup and we do not know why. They certainly do not bother to read the article or have a look on the website or they would easily see what we actually sell: pc games.

Also, our support requests was in regards to a bug in Stripe's system that made some anti fraud measures not work at all. It is Stripes fault that the anti fraud rules we put in place did not work, not ours.

Keys4Coins is not a cryptocurrency company. We are an online shop for pc games. Your comment makes as much sense as it would saying Steam is a cryptocurrency company when they only accepted Bitcoin for payments.

We are not a crypto startup. We are an ecommerce shop selling pc games. Cryptocurrency is a payment option. We did not sell cryptocurrency and we did not use Stripe for anythin related to cryptocurrency. Stripe was only used to sell video games. Also, we are not high risk, we are low risk. Go read the article.

You have our contact information and are more than welcome to look into this.

We did send an email to support@stripe.com as you suggested and we asked for your attention but the response was:

"I'm reaching out to let you know that in case you have questions or concerns, I can personally assist you since Edwin Wee is somewhat not familiar to me."

The email continued like a copy paste with "do you have a question about" and listed 3 things and 3 links. When it was obvious why we contacted with a link to your comment here.