octobereleven

Love this. Pretty much markdown on steroids!

I don't have any answers/questions, but reading through the discussion, all I can say at this point is — Super impressive guys!

Hi all,

This is something I recently made after hearing a ton of people looking for a simpler approach in the IT and physical asset management space.

Here's a quick video demo: https://www.youtube.com/watch?v=BkCpLhIoggc

Registration doesn't require a confirmation, for now, just so anyone can test it right away.

Love is an action. And attention is one of those actions.

Thank you! Happy to hear that.

Hey friends,

I recently rebranded blogstatic and introduced a new price which has made it more accessible for customers.

The product initially had launched on April 2021, but struggled for about a year or so to gain traction due to higher pricing and lack of features.

Recent updates, new pricing ($19/year), has made a ton of difference.

Hope you like it and let me know if I can answer any questions on here.

This is incredible for anyone running a WP site!

Somehow I have missed your comment. Wanted to thank you the support. And, fixed most of the copy as we speak. Stating clearly the stage the product is in and what's to come. The intention was "to promise", but I can see now that some of the copy could have sounded as if everything is ready now. An honest semantics mistake.

You're right. A ton of hoops for the user to jump around. In Subsection I'm solving this by having the support docs sit under the main domain.

You are right. We need to move faster in that direction, as few other commenters have noted earlier.

Thank you for taking a look at it.

Thank you so much for recording this. I appreciate it a ton.

It’s incredible to look at it from the user’s perspective. And happy that you found it useful. Gives me a few ideas on how to improve certain things.

And to compare it to Crisp, that’s just amazing. Would love to see Transistor’s help and api docs on Subsection at some point.

This was great!

Fair points. Yes, will try to soon have a better understanding about the pricing and post it up.

“Teams” is something I am trying to launch shortly so users within a company can collaborate on various docs.

I hope you get to keep Subsection in the back of your mind, and once you feel we’re here to stay, I would love to have you and your team on Subsection.

I am Val and you’ll most likely find me on the chat support.

Great point! Adding this to the list. I agree that it’s very important to have this functionality in, so users can be free to move away at any time without feeling tied to the tool.

Great, points! I agree that it could be quicker.

I wasn’t so sure about including the second step before creating the Demo, but that was sort of my safety so people don’t “accidentally” create it.

And, overall it could be less steps for sure.

Thank you so much for this feedback.

You are absolutely right. It should be up there.

It’s currently all the way down on the footer: https://subsection.io/guide

It’s still being worked on as Subsection is only about a week old and still deploying features as we speak.

Thank you. I really appreciate that. I look forward to improving it and fixing the areas some HNs have pointed out. Also, I am happy people are taking the time to look at it.

You are right! Absolutely embarrassed that I didn’t thoroughly look at the accessibility aspect of it.

That is the next task in line. Please, check it again soon, to notice the changes.

Sorry about that. Did not mean to look like I am doing that.

Subsection is about a week old and I am slowly building out the guides for both our apps.

Also, there are currently two users who are using it to build out their User Guide and they will hopefully publish soon, so I can share their guides.

It will be online only. Sorry about that.

Not that I’m against “on-premise”, but it’s much easier to deploy updates this way.

Thank you for taking a look at it.

Thank you so much for your well founded critique. I will take all your comments and improve these areas you have mentioned.

Your feedback is gold!

Thank you. I appreciate that.

Oh, sorry you missed that.

On homepage there is a guide to one of my other apps, blogstatic, using Subsection: https://blogstatic.io/guide/getting-started

And the Subsection one, which I am currently adding info to: https://subsection.io/guide

Subsection is about a week old and still improving it while in Beta.

Ah. Will change that. Thanks for noticing it. I never know fore sure.

Thanks. There will be pricing after the Beta. I want to base it on what users are able to pay for something like this.

Could you share a bit about what aspects of it you would use and what would be a good price for your Saas?

[ Subsection is free to play with, without needing an email ]

Hey HN friends,

I have created this tool for any Saas that is currently missing Support Docs or wants to manage them all from a single spot.

Support Docs, such as: User Guides, Knowledge Bases, Documentations, and Changelogs.

The project started with me looking into how to create support docs for my other apps and couldn't find one that does it all.

Then found out that user guides and knowledge bases do rank pretty well for bottom-of-the-funnel customers = Subsection was born.

Currently you can only create a User Guide as I'm in the midst of deploying themes for KB, Docs, and Changelogs.

Would love to hear your thoughts.

It makes sense in a way, but I've always been afraid that more content would mean people get inundated and leave.

Thank you for these kind words!

Thank you so much for your good words. It means a lot.

Appreciate your support! Thank you!

So happy to have you on! Thank you for being a blogstatic client. The first one and still on!