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mganz

1 karma · joined March 21, 2024

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mganz··on Automatic Reminder for Online Returns
Orderly connects to your email, pulls in all of your orders, crawls the web for those retailers' returns policy, and reminds you to make returns so you don't lose your refund.

Pretty damn helpful

mganz··on Returns picked up from your house
For sure, it can go directly back on a shelf.

Unfortunately with the # of stores closing every week that's less frequently an option, so with Orderly we want to make it so that things you don't want can actually get out of your house and into the hands of a consumer who does want them, instead of landfill or some other horrible option.

mganz··on Returns picked up from your house
Definitely too much ends up in landfills, no doubts about that.

However, a far higher % of returns go to landfill directly from consumers who don't know what to do with them than when its back in a retailer's hands. Retailer's processes for returns are not perfect, but they can get it back on a shelf or in the secondary markets often enough that its better than being in a consumer's home.

mganz··on Returns picked up from your house
That's cool, I'm similar in that I really dislike the packaging process of returns so I prefer to go somewhere in-store.

Do you find that most of your returns offer a packageless drop off option? We're exploring trying to build a network of those for consumers

mganz··on Returns picked up from your house
What I'm already seeing is people using this to reduce waste in their home. Not remembering to return things you don't want (and them subsequently collecting dust in your closet or you throwing them out) is enough of a problem for consumers that I think this will net out in less waste.

Re: the in-between platform - we're going to build an Orderly marketplace for exactly that purpose once we hit a reasonable threshold of users. Great minds!

mganz··on Returns picked up from your house
The app is free! The only thing that has a cost associated is a pickup, which is $4.

Good callout though, will add that to the site

mganz··on Returns picked up from your house
It's simpler than you think: retailers want to make returns difficult so you don't do it. Seems too dumb to be true, but it is haha.

That's a lot of the reason we built Orderly. We're slowly giving consumers all the opportunities and advantages retailers have always been able to offer but haven't wanted to.

mganz··on Returns picked up from your house
Added a new feature to Orderly that allows users to schedule someone to pick up their return from their house.

Orderly already allows users to view all of their online orders and returns in one app (for free), as well as get reminded to make returns. Now we're helping close the operational loop.

Give it a try, and let me know any feedback! mike@joinorderly.com