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jack7890

1,973 karma · joined September 29, 2008

Currently having a blast as the founder of SeatGeek. Personal links here: http://jackgroetzinger.com

Get in touch at jack@seatgeek.com.

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jack7890··on Jakob Nielsen's site has been redesigned
For reference, the previous version: http://web.archive.org/web/20120920044246/http://www.nngroup...
jack7890··on Ask HN: Who is hiring? (March 2013)
SeatGeek -- New York, NY -- Full Time

We're a search engine for tickets and live events. Think "Kayak for sports/music/theater tickets."

Android Developer -- Live event apps are where photo sharing apps were four years ago. We're looking for someone to define the live event experience on Android: http://seatgeek.com/jobs/android_developer/

Web Developer -- We primarily work with Javascript, Python and PHP. A bit of Ruby too. More info here: http://seatgeek.com/jobs/web_engineer/

jack7890··on A/B Testing
Good catch, thanks. I just updated the images with the emails removed.
jack7890··on Ask HN: Who is hiring? (February 2013)
SeatGeek -- New York, NY -- Full Time

We're a search engine for tickets and live events.

Android Developer -- Live event apps are where photo sharing apps were four years ago. We're looking for someone to define the live event experience on Android: http://seatgeek.com/jobs/android_developer/

Designer Who Can Code -- I know, such people aren't lining up at the Unemployment Office. But if you fit that description, drop me a line at jack [at] seatgeek.com

jack7890··on SoundCloud without the stupid CSS files
Reminiscent of something we made for SeatGeek: https://github.com/seatgeek/sgcli
jack7890··on Is It Wrong To Use A Svbtle Theme?
AltaVista is just a re-skinned version of Yahoo Search (which itself is driven by MSFT, but has some modifications vs Bing). So this isn't as odd a choice as it might first seem.
jack7890··on Ask HN: Who is hiring? (January 2013)
SeatGeek - New York, NY - Fulltime, on-site

We're ticket search engine (i.e. "Kayak for sports/concerts").

⇒ iOS Developer: Looking for someone to lead the development of our iOS apps: http://goo.gl/a9QKN

⇒ Android Developer: Looking for someone to lead the development of our Android app: http://goo.gl/tW3y4

jack7890··on Ask HN: Who Is Hiring? (November 2012)
Director of Customer Acquisition -- SeatGeek -- New York, NY

SeatGeek is a search engine for tickets (think "Kayak for live events.") We're looking for someone to lead all marketing and user acquisition efforts, with a focus on inbound (i.e. unpaid) channels.

The ideal candidate would be 2-7 years out of college and would have professional experience with web analytics and/or online inbound marketing.

More details here: http://seatgeek.com/jobs/inbound_marketing/

jack7890··on Killing Your Startup on a Thursday Night
Any reason this is entirely in italics?

UPDATE: Must have been a bug. It has now been fixed.

jack7890··on Windows 8 (soon) available for download
The text in the download button isn't vertically centered. Not a good start: http://cl.ly/image/2B3K3J3u2r0C
jack7890··on Ask HN: Who Is Hiring? (October 2012)
UI Developer

SeatGeek -- New York, NY

SeatGeek is the web's largest search engine for live event tickets. Think "Kayak for sports/music/theater tickets."

We're looking for someone to join our dev team who will focus on HTML/CSS/Javscript and interface construction. You don't need to be a web designer, but you need to be "interface conscious"--i.e. strong design instincts, strong opinions about what looks good/bad, etc.

More details here: http://seatgeek.com/jobs/ui_developer/

jack7890··on Denial, anger, bargaining, depression, & acceptance: The A/B testing lifecycle.
Are you A/B testing different Kevin Costner photos right now? Clever. I like it.
jack7890··on Amazon Maps API
Worth noting that in July Amazon bought UpNext, an NYC startup doing cool stuff with 3D maps: http://gigaom.com/2012/07/02/exclusive-amazon-buys-3d-mappin...
jack7890··on Gmail as a Facade
I'm the OP. Andrew, thanks for responding here. I have a ton of connected IssuedAuthSubTokens apps, but I've most of them are just accessing my Calendar, Contacts, etc. The only one that that has access to my Gmail is Baydin (Boomerang) which, as mentioned in the post, I am writhe to remove. But I wouldn't think that one connected Gmail app would be enough to cause slowness, would it?
jack7890··on Why I Hate Buying Tickets
They have a way of getting around this protest: if you travel to the venue box office and buy tickets in person, you'll get tickets at face value. So it's possible to get tickets at face, but it's no secret that a substantial majority of buyers prefer to endure the "convenience charge" associated with buying online.
jack7890··on Why I Hate Buying Tickets
I run a ticket startup (SeatGeek) and thus have some familiarity with the industry. In response to to the proposed solutions:

"Someone Needs To Create A New Ticketing Platform"

Creating it is one thing. Getting venues to agree to use it is much, much harder. Venues usually sign long-term (5-10 year) contracts with Ticketmaster to make them their exclusive ticket platform. These contracts usually include a large upfront payment from Ticktmaster to the venue. Given that LiveNation is the by far the biggest promoter in the US, it would be an enormous risk for a venue to forsake Ticketmaster and go with an alternative.

"Venues/Artists Need To Ditch The Big Guys"

See the above. Pearl Jam rather famously tried this in the mid-1990's, with disastrous results (http://goo.gl/xJItB). Not playing in Ticketmaster venues forced them into the netherlands of American live music venues.

"All-Inclusive Pricing Model"

To Ticketmaster's credit, they're getting a lot better at this, but they still have a way to go. It's worth noting that the majority of the fees that the author complains about are not kept by Ticketmaster; they are kicked back to the event promoter. The promoter does this so that they can advertise low face values (appearing fan-friendly) while maintaining margins.

"Offer More Music/Merchandise + Ticket Packages"

This is a bit of a non-sequitur. The author writes the entire article from the perspective of making ticket buying better, and then throws this in "for the content creators." It will indeed make more money for artists, assuming it doesn't hurt conversion rate (which it does) but strong-arming consumers into buying more stuff when they purchase tickets doesn't seem fan-friendly to me.

"Forget Everything I Just Wrote, We Should All Learn From Louis C.K."

Totally impractical. Louis C.K. could pull this off because he performs at comedy clubs. If you're Coldplay...not an option (see above).

There's no question that ticketing needs reformation. But this is an industry (like payment processing) where considering change from a detached, naive perspective is fruitless. It's important to understand the intricacies before avenues for upheaval can be found.

jack7890··on The Fastest Way to Get a Site Online
100% agree. Wasn't trying to imply this is the only or best way--just that it's the sort of thing you can do in <60 sec with Heroku/Sinatra.
jack7890··on Ask HN: Who Is Hiring? (July 2012)
New York, NY -- Fulltime -- SeatGeek

SeatGeek is the web's largest search engine for live event tickets. Think "Kayak for sports/music/theater tickets."

Our dev team is currently eight people. We're looking to add one or two more. We're specialization-agnostic. Most of our current guys are pretty full stack, so wherever in the web stack you like to spend your time, we can find a place for you.

We're using lots of Python these days. A bit of Ruby and PHP too. And always plenty of JS, supported by backbone. Mongo and MySQL for data.

More details here: http://seatgeek.com/jobs/web_engineer/ http://seatgeek.com/jobs/ui_developer/

jack7890··on AWS is down due to an electrical storm in the US
Would it be expected that Amazon will issue substantial refunds (e.g. no charges for June hosting for impacted users) due to the problems today?
jack7890··on Show HN: Facebook Open Graph Redirect Chrome Extension
The article says that Facebook forces you to install the publisher's app when you click one of these links, but that isn't actually true. It's up to the publisher whether or not they want to prompt for an install to view the content. This is what Facebook calls authenticated referrals: http://goo.gl/CQld3
jack7890··on The Benefits of Arbitrary Questions
My fault: When I was actually hiring I used an XLS, but this evening when I was writing the post I made a trivial change to the file and accidentally saved it as an XLSX. I just pushed an updated version. Mea Culpa.
jack7890··on The Benefits of Arbitrary Questions
Would love your thoughts! I linked to it in the post, but here's a direct link: http://smooth-mist-1423.heroku.com/
jack7890··on Show HN: SeatGeek Launched a Spotify App
For anyone that has Spotify, we'd love to get feedback.
jack7890··on Interview Heuristics
Agreed. This was only intended to be applicable to web development.
jack7890··on Interview Heuristics
Completely agree. I meant the raw PSD->HTML conversion, after all design is done. The sort of thing these outfits do: http://www.psd2html.com/. I'll update the post to make that more clear.
jack7890··on Interview Heuristics
As you mention, it's a heuristic. If I had infinite time, I wouldn't use that shortcut. But alas...

You mention web designers--out of the dozens of designers I respect, I don't know a single one who uses Windows. Do you?

jack7890··on Using A Kalman Filter To Make Sense Of Noisy Data
Good point, we will absolutely fix this.

If you don't mind me asking, why are you visiting websites without JS?

jack7890··on Using A Kalman Filter To Make Sense Of Noisy Data
If there are other folks interested in using this approach, drop us a line. We're happy to try to help other startups make sense of their data.
jack7890··on Ask HN - Where should a startup host its blog?
SEO. To fully realize the SEO benefit of inbound links you need to self-host.
jack7890··on Ask HN: Who Is Hiring? (May 2012)
New York, NY -- Web Engineer -- Fulltime -- SeatGeek

SeatGeek is the web's largest search engine for live event tickets. Think "Kayak for sports/music/theater tickets."

Our dev team is currently seven people. We're looking to add one or two more. We're specialization-agnostic. Most of our current guys are pretty full stack, so wherever in the web stack you like to spend your time, we can find a place for you.

We're using lots of Python these days. A bit of Ruby and PHP too. And always plenty of JS, supported by backbone. Mongo and MySQL for data.

More details here: http://seatgeek.com/jobs/web_engineer/

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