That is your impression. You seem to be relying on word of mouth i.e. the general public representation of what Kickstarter is. Unfortunately that is not accurate.
Simply reading FAQ will shows they are not a store, quoting:
At the same time, backers must understand that Kickstarter is not a store. When you back a project, you’re helping to create something new — not ordering something that already exists.
you might think they are( a store ), but that doesn't make it true.