92 karma · joined October 1, 2014
Beyond the product itself, there's also the question about the relationship with your team, which is often very important. In that regard, it's even worse, and many customers will try to be very nice and say that your team was very helpful, omitting some redflags of a bad customer support experience.
I remember a saying from a friend as follows:
"A relationship with customer is like a marriage.
If everything is too perfect, there are no conflicts or issues, and you just love each other....
There is definitely something wrong. "
It's imperative to 'open them up' and find out what's really happening before it's too late.
He's living amongst the forests, homeschooling his children, after indulging and destroying himself with consumerism, alcohol and drugs.
That is an awfully exposing experience IMO.
I've seen companies using forums, Google docs, and even Github repos.
We found extremelly talented people that were underpaid, dislocated and suffocated by a toxic and outdated culture.
I don't think this is necessarily a case of wickedness, but instead lack of knowledge and immaturity when the event happened.
https://joannamoncrieff.com/2014/05/01/the-chemical-imbalanc...
It's not commoditization of beauty.
This smells like a simple PR move after the big drop on FB stock following the Cambridge Analytica disaster.
This looks like a fairly small amount of accounts.
As someone who wasn't even born at the release of this game, I couldn't agree more!