990 karma · joined September 14, 2011
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For most startups, dogfooding is a process of heavily using your own product to figure out what works and what doesn't and better understand the painpoints in the product from your customer's perspective.
That process changes quite significantly - what we're calling 'extreme' dogfooding - when the product you are dogfooding is a crucial part of your build process, because you cannot deploy if the product isn't working properly, whereas with most products that aren't developer tools a problem found through dogfooding isn't going to do something as drastic as preventing your deploy :)
It's totally seamless, so as soon as you run a test we allocate (multiple) human testers automatically and your results come back within 30 mins on average. The median time to being allocated a first tester for a test is (in the last 30 days) is 2min 29s.
We have a massive crowd of testers available, so in general response time is fairly consistent.
The majority of our tech is on the backend for scoring and sorting results and testers. There's a bunch of sorting that happens in the background between a tester submitting a 'result' and Rainforest verifying that result and returning it to the customer.
Does that answer your questions?
Also I don't know where you all work but where I work engineers + 'looking professional' (however the fuck you even define that) barely ever mix.
The crux of why video isn't like photo is that editing it is so bloody difficult... and the only way you create compelling video is through editing. This app does nothing to help that.