That, and we found that our intercom chat emails were caught in spam folders frequently.
2,117 karma · joined July 20, 2011
That, and we found that our intercom chat emails were caught in spam folders frequently.
We transitioned to them for support after leaving Intercom. Shared inboxes work well. I really which they had a chat component that we could use (theirs is incompatible with pjax/turbolinks enabled sites and they don't intend to fix it).
Saved replies, snoozing, assignment, and in-thread private chat are the best features.
The jury is still out, but so far it is good.
Unfortunately, it is becoming more and more common to just go silent on candidates. What a cowardly thing to do.
Provisioning and deploying with ECS is usually just mouse clicks.
Your boss’s boss is responsible for the boss. Responsible for any failures and any successes. Acting on a failure you reported would be a black mark on their report card. That’s not gonna happen.
Few managers care about doing the right thing — that’s why they’re in politics... ahem....management.
I have used the Lob.com API to print something, have it mailed to me, and then used. Inefficient and slow, but it is my reality.
If I'm desperate, I go to the public library.
All the points you made ring true, making every sale a slog, even if its a relatively low LTV.
Additionally, support was relatively not fun -- mostly "I didn't even attempt to read the docs, and it is your fault".
What a weak move. Screw them.
You mean, starting at 16GB of memory, right?
Location: ID, USA
Remote: Required
Willing to relocate: No
Technologies: Ruby/Rails, JS, Electron, Swift, Crystal-lang, Golang, AWS, docker, and many others
Résumé/CV: github.com/danielwestendorf, email me for a resume
Email: daniel@prowestech.com
However, asking that candidates donate 1-2 days of their time (probably burning PTO at their current gig) just to have a chance at an offer? That's a very unbalanced risk/reward for the company vs the candidate.
Maybe you pay candidates for their 1-2 days of interview time + comp PTO for time spent if they get the gig?
You may be gaining access to hidden gems, but you're definitely turning away proven and experienced developers from even entering your hiring funnel.
It all depends on what type of employee you're wanting to hire.
As an external applicant, I would say it was better than most, but still an internal recruiter shit-show. Week-long windows between email responses, dropped balls, and even no-shows for scheduled calls. Seeing this contrast makes me wonder if Stripe employees are just high on their own supply?
Recruiting is hard. I can only imagine it gets harder at scale. I'd bet that Stripe's best recruiting is done through employee referrals... and that is probably building a mono-culture.