cph_dev

Sent you an email today :-)

Thanks, will contact you

Thanks, will think about it

yes, will find one, thanks

Thanks, I will contact u via email

Thanks

Thanks, will check them

Thank you, do u have any email id, I can contact you about more advice on SCIM

Thanks, it is very helpful

Thank you

Thanks, I will contact you soon

Thanks, I will contact you by email

Thanks, it is true, until now we have given all our users very good customer service, but going forward we cannot do this for all, we want to focus on the paying users more then the free ones.

Thanks, it is very helpful and I never knew companies charge so much for SSO, Now we have also decided to raise the price of SSO plan. Thanks for sharing this

Hello Kohanz, Thanks for the comment, we have talked with few usually when we give a demo (8-10 per week) we ask them what they are looking for and most of them are in the tool because of covid as teams are remote and second it is free tool.

Then there is another segment these are large enterprises and they ask us a lot about security, sso and integrations we have quoted them price from 1 USD per user per month to 10 USD and reaction is mixed some thinks even 1USD is high price for this kind of tool. We know that many of these will convert but do not know exactly how many, the last type is the users who are using the tool for more then one year and they praise the tool as how it has evolved in this time and they get real value but not all of these will convert.

The think i am worried is that our growth happened like this, A dev team from a company started using it and then they like it and in few months it will be 5-15 teams from same company will start using it because they liked it and it was free now

If we go hard with pricing and lockout free users then our growth may suffer, Is it a good idea in our case to offer 90% of the product as free and lockout the remaining 10% features for paid.

One of my friend in SaaS thinks we are crazy stupid to do it like this, he suggests that we lockout the whole product and offer 1 month trial, the people who really needs this will pay and rest will run away, and I do not feel comfortable doing this. Sorry for the long answer but just want to write everything.

Thank you, I will read this, it looks interesting