this is sick, thanks for sharing
13 karma · joined February 24, 2022
In all seriousness, customer support was the first but the least impactful area for LLMs. Currently, LLMs are primarily used for developer efficiency and for info retrieval.
we train our own 'out-of-the-box' models (like the intent classification, IAB, O*NET-SOC, NAICS) or you can create a custom model by just defining what labels you want.
If you have a Data / ML team, they will handle ofc.
max 20 docs per request for free api. no official max doc length but recently had issues with large (think book length) docs.