Cool product. Not clear what sort of classification models are being used - if they're statistical/classical, deep learning, or zero shot LLMs. Video demo shows 'Product classifier', 'Intent classifier', 'Sentiment classifier' options. LSTM?
thanks! primarily classical. we designed an ensemble that considers both lexical & semantic similarity and trained on large datasets of labeled text.
we train our own 'out-of-the-box' models (like the intent classification, IAB, O*NET-SOC, NAICS) or you can create a custom model by just defining what labels you want.
Oh nice. Long live classical ML! Best of luck to you.