Zoom's issues are fixable... unlike a hardware defect like the macbook pro keyboard and the iphone antenna that didn't work well... Zoom is clearly better than the alternatives and has my 80 year old uncle talking about it. This too shall pass.
It sounds like all of these problems have to do with the driver profile. My grandpa's 1999 Buick Park Ave had 2 key fobs. Each fob was paired with a different driver profile. Depending on which fob unlocked the car, the seat and preferences were adjusted instantly. Surely BMW can do something similar here.
My only advice is to talk to your salesman / dealer and see if they can set you straight.
I remember my school had hundreds of them in the library and across different labs. Maybe it was education rather than home user / consumers who bought the bulk?
I have had success DNS round robin-ing a cluster of HAproxy LBs which handle SSL and then proxy to my backend websocket gateways which keeps the real load evenly distributed where it matters and also run health checks on the nodes.