Apple settled a class-action lawsuit over their power adapters, which makes it much easier to receive a free replacement these days, but they seem to refuse to fix the design of the cords.
3,542 karma · joined January 13, 2009
I work with several people who have over a decade of experience with "mission critical" applications and do not have the commensurate skills.
http://www.cs.umd.edu/class/spring2003/cmsc838p/Process/wate...