Mystique_

3 karma · joined January 21, 2021

Sign-up for early access: https://remindlyy.com

Mystique_··on Chatbot that can actually resolve queries of your customers on your website

Thanks for the reply! It makes sense to tell the customers upfront that it's a bot so that their expectations are also aligned.

What questions do you ask on the bot before redirecting to human? Can you share the link to your website so that I may try it out myself. Thanks!

Mystique_··on Ask HN: What are the problems you're facing with Intercom?

Okay, thanks for the comment :)

Mystique_··on Ask HN: What are the problems you're facing with Intercom?

Thanks for the detailed blog post. Helped in gaining more insight :)

Mystique_··on Ask HN: What are the problems you're facing with Intercom?

Oh okay. Thanks for mentioning!

Mystique_··on Ask HN: What are the problems you're facing with Intercom?

Oh okay. Which chatbot/chatbox do you use now?

Mystique_··on Ask HN: What are the problems you're facing with Intercom?

LOL, yes. Probably, if the chatbox actually first answers the query of the customer and then takes the email, it might be more helpful. What are your thoughts?

Mystique_··on Ask HN: What are the problems you're facing with Intercom?

Thanks for this point! Yes, pricing seems to be a big issue.

Mystique_··on Are there any good tools to manage task follow-ups?

I often assign tasks to people on email and then snooze the email for the time when the follow-up is to be done. I haven't seen any effective tool for this, so I use email snooze as of now. It would be interesting to know other possible alternatives as well.