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Would you rather have something that looks nice or actually works? Especially when it comes to nontrivial things like benefits and payroll? Don't you think it's a bit silly for you as a user to be swayed to use one thing or another by a pretty interface?

We seem to understand never to "judge a book by its cover"...except when it comes to web interfaces.

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Why can't I have both? Isn't that the value proposition of Zenefits?

You can, but given the mixed reviews from actual Zenefits customers on here and elsewhere they aren't there yet.

I liken it to tech's war on banks. Everyone loves to make fun of the fact that banks still use "old" technology like mainframes, but when was the last time a bank went down? I will go with a old school bank over a NewCo tech bank any day when it comes to nontrivial things like storing my money.

my banks online banking goes offline all the time sometimes for multiple days, certanly more often than AWS.

Just because you can't see the uptime of non user facing banking backends doenst mean they don't run into problems

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