> When customers hate your product (i.e. the ADP front-end) so much that an entire company forms around making something less terrible, you really have to look at yourself in the mirror.

Is this really accurate? Doesn't Zenefits exist to merge several services, only some of which ADP provide? And while many people have said that ADP's front end is bad, it seems like you've taken those claims a step further by claiming that people only pay Zenefits to avoid having to use it (rather than cross-platform integration which is their real purpose).