Yes, it's clear from the post that it is from personal experience. Why would you think otherwise?

Telefonica was providing services in villages and small towns with very difficult geography

Yes, back when it was a public company; that was just their responsibility.

It is easy to critique but in the old times there was no other option

Yes, but neither BSousa nor I were talking about dial-up times. Nor was the EU when they fined Telefonica for anti-trust violations, multiple times: http://en.wikipedia.org/wiki/Telefónica#Monopoly