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Oh FOR SURE. It's leaps and bounds better than paper forms... IRS says average time to prepare a 1040EZ(!) by hand is over 3.5 hours. Only ~5% of filers use paper forms anymore though.

Maybe "enjoy" is a high bar? But surely there's room for improvement.

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Just used their web interface to file last minute today and it was actually amazing. I do think you're right about the confusing questions still, but the web version seems to have solved all of the form input problems and "correction" problems from last year.

(Of course, I'd much rather have what other developed countries have and make TurboTax obsolete.)

I used their website to file too, and thought it was a well-designed and easy-to-use web app.

I've never used their native application; maybe it has worse usability than the website?

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