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Comment by EC1 | Hacker News Reader

I LOVE Sketch, but I the two issues I have with it are:

First, text is buggy when at an extreme size: [1][2]

To view it properly I have to resize or slightly move my canvas and it somehow "refreshes" the view.

Second, there is a huge lack of support and little to no tutorials on Sketch. It's also hard to Google any problems because it's called... Sketch.

I find it ridiculous I have to shell another $50 / $80 for a new version. Just give me an upgrade for $25.

Also, for any iOS designers, I highly suggest buying Sketch mirror: [3]

You can preview your designs live on your iOS device and move through different screens, live, while you design. This, and then using LiveReload to code mockups is super efficient and fun.

[1] http://cl.ly/image/0g3y1w3i3Y3m

[2] http://cl.ly/image/3z3k0x2J151s

[3] https://itunes.apple.com/us/app/sketch-mirror/id677296955?mt...

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App Store makes paid upgrades difficult. And $50 sounds better to me than $349.

Here are some great resources if you are getting started - http://bohemiancoding.com/sketch/resources/

I see the text/view bug occasionally but restarting the program usually fixes the problem for me.

About the tutorials. Sketch is simple enough to get a grasp without any resources but there are some features that are buried. I recommend this site:

http://www.sketchappsources.com/tutorials-tips.html

Also when Googling, "Sketch App" does the trick.

Are you seriously saying it isn't worth $50?

I think it is. As somebody who JUST bought the last version, it'd still be nice to get cut a break on an upgrade.

If you just bought the last version, you are entitled to a free upgrade.

http://bohemiancoding.com/sketch/support/faq/01-purchasing-s...

I'm not made of money. I JUST bought it (before March). Now I have to pay again, a cost I did not foresee. I also have lots of other software I need to pay for, so yeah, $50 is quite a hit to the pocket for me.

Same - I bought it on 10th Feb, and their cutoff date for getting a free upgrade is 1st March, not even 20 days later. I emailed to ask if they'd let me through anyway or allow me to pay a discounted price some other way, and they fairly curtly told me nope. (I guess the brevity is due to a high volume of requests, but still felt a bit rude)

Worth noting I am not a professional designer. This is a hobby purchase - so yes, being hit with an extra $50 expense a month and a half after deciding to splurge and buy the thing feels harsh.

You're not hit with a $50 expense. You have exactly what you paid for, and you can wait as long as you like to decide if you want what is on offer in the upgrade.

Also, what relevance is the 20 days figure? You owned the product for 63 days before the upgrade was released.

> Also, what relevance is the 20 days figure? You owned the product for 63 days before the upgrade was released.

The cutoff date for getting version 3 for free is 1st March.

Right, but you've owned the product for more than 2 months. If they moved the cutoff date to 63 days, there would be still people saying 'but I was only 20 days before the cutoff', and so on ad infinitum.

How far away from the cutoff you were is irrelevant. What is relevant is how soon after your purchase the upgrade was made available.

Nobody is making you pay again. You have what you paid for and can freely choose to spend your money on the other software that is more important to you than this upgrade.

About your text issue: The only time I've ever seen that happening is when the line height is considerably smaller than the actual text size. Sometimes when resizing text Sketch will not scale the line spacing accordingly. Maybe not your issue but I thought I'd share.

Astonishes me they couldn't even give 50% off as introductory price.

Why would it "astonish" you? There's probably a sound business reason behind it. It's a small software house, just some guys trying to make a living.

I was actually referring to the actual price ($80) and the introductory price ($50). Remember Coda 2? Everyone with Coda 1 had to pay 50% off to upgrade. "Half" is a common upgrade price, 62.5% isn't. This example may not convince you, but I'm sure you can find others more fit.

Weeks before the release they had to reply tweets regarding if it would be a paid upgrade and they said "they would only know in the release". This bothered me the most, we could all be told previously that it would be a paid upgrade at least.

Also, their reply doesn't sound like they had a solid business strategy at all.

Of course, I already bought Sketch 3, it doesn't mean I can't be frustrated by how they handled the whole thing. I just hope they learn the lesson for Sketch 4.

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