"I find it incredibly hard not to be judgmental.
I'm not sure what part of my personality makes this happen, but even when I try to curb tearing down other people, I end up doing it anyway. I'm not sure if it's just me, but I think part of the problem is that these kinds of things are rewarded."
http://blog.steveklabnik.com/posts/2010-09-24-trolling-is-a-...
His most recent post is http://blog.steveklabnik.com/posts/2013-01-23-node
> Twitter makes it so hard not to accidentally be an asshole.
No, I'm pretty sure being an asshole makes it so hard not to accidentally be an asshole. Plenty of people, including Heather, weren't assholes on Twitter.
"I'm sorry If I made someone feel bad"
Not
"I am sorry. I feel terrible that I made someone else feel terrible."
Corey's apology did feel nicer, but I don't think that Steve's was a bad apology.